County of Alameda

Special Assistant to Volunteer Program Coordinator (#6181)

Bargaining Unit: Unrep - Related to SEIU 616 (039)
$31.26-$37.22 Hourly / $2,344.50-$2,791.50 BiWeekly /
$5,079.75-$6,048.25 Monthly / $60,957.00-$72,579.00 Yearly

Under general direction, the Special Assistant provides secretarial and administrative support to the CASA/Volunteer programs and to the Court Appointed Special Advocate Program; performs other related duties.


This is a single-position class. This position receives direction from the Volunteer Program Coordinator and Community Network Coordinator. The incumbent assists in recruiting, training and monitoring the volunteers in the Department; provides clerical and other back-up support; prepares monthly statistical reports; supervises office volunteers; and assists with other related tasks.

NOTE: The following are duties performed by the incumbent in this classification. However, he/she may perform other related duties that are at an equivalent level.

1. Coordinates meetings and schedules court hearing dates.

2. Files, answers telephones, orders office supplies.

3. Types memos, letters, updates training and information manuals, grant proposals, and court reports and notices sent to volunteers.

4. Maintains active CASA children and program volunteers’ case files and records.

5. Maintains statistical information, assists with gathering and compiling reports.

6. Assists in recruitment of volunteers for the program by contacting newspapers and mailing program information packets.

7. Participates as a member of the case management team and assists volunteers in the selection of cases and development of case plans.

8. Schedules monthly meetings and quarterly volunteer training sessions, including locations and dates.

9. Arranges the uses of volunteers as mentors in the department and court services and monitors their attendance.

10. Maintains court date master calendar and follows up to ensure reports for hearings are submitted.

11. Tracks dismissal or terminations of volunteers.

12. Handles confidential information.

13. Provides staff support to fund-raising efforts.


The equivalent of two years of full-time secretarial experience in clerical work that requires a typing proficiency of not less than 40 net words per minute.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.


• Modern office methods and practices.
• Correct English usage, grammar, punctuation, vocabulary, and spelling.
• Proper usage of modern office machines and equipment, including PC's and software applications for preparing spreadsheets.
• Database management.

Ability to:

• Understand and follow general directions, both orally and in writing.
• Learn and apply office procedures and rules.
• Take responsibility and use good judgment.
• Operate PC's and other office equipment.
• Type accurately at a speed of 40 words per minute.
• Establish and maintain cooperative relations with those contacted in the course of work.

ML:ja/lm 8/17/95
Old word doc #: 1286h.wpf
Newspec doc #: 6181.doc
DB:pf Rev. 2/6/01
Csc date: 3/28/01