County of Alameda

Adult/Older Adult System of Care Director, BHCS (#5091)

Bargaining Unit: Unrep - HCSA Tech/Para Mgmt (U45)
$67.49-$82.06 Hourly / $5,399.20-$6,564.80 BiWeekly /
$11,698.27-$14,223.73 Monthly / $140,379.20-$170,684.80 Yearly


Under administrative direction, oversees and manages the Adult/Older Adult Services System of Care including mental health treatment and recovery and substance use services provided through county programs, community based organizations and private providers and agencies;  provides leadership in organizational policy, system design, system integration, and planning and program development of adult services; and performs related duties as required.


This single position class is located in Behavioral Health Care Services (BHCS) and reports to the Deputy Director, Behavioral Health Care Services.  The Adult/Older Adult System of Care Director differs from the next higher class of Deputy Director, Behavioral Health Care Services in that the latter has overall planning, administrative and policy development responsibilities for BHCS.  It differs from the next lower class of Associate Director, Adult/Older Adult Services in that the latter provides direct programmatic and administrative support to the Adult/Older Adult System of Care Director.


NOTE:    The following are the duties performed by employees in this classification.  However, employees may perform other related duties at an equivalent level.  Each individual in the classification does not necessarily perform all duties listed.

1. Plans, organizes, directs and evaluates the Adult/Older Adult System of Care and crisis services in Behavioral Health Care Services through subordinate professional-level and managerial staff; provides leadership in the development and administration of organizational policy, system design, integration and planning and program development of Adult/Older Adult Services.

2. Provides leadership and program and policy direction for Adult/Older adult services to the BHCS administrative and managerial staff.

3. Develops and implements adult services policies, procedures and systems to meet regulatory requirements, county policies, goals and the delivery of mandated service levels.

4. Maintains the effectiveness of services by monitoring and evaluating programs; develops specialized clinical standards to assure quality of care and adherence to general clinical standards.

5. Integrates and develops continuity of care across BHCS operational units, including program development and system wide planning.

6. Coordinates planning and service delivery with Transition Age Youth Director.

7. Collaborates with BHCS Administration and executive team, Human Resources and other BHCS operational units, contracted community-based organizations, organizations and programs providing family and consumer supports, private providers and agencies, primary care entities and other relevant parties to ensure the inclusion of wellness and recovery, cultural responsiveness  and best practices in service delivery.

8. Assists in departmental policy, procedure and system development and implementation for BHCS.

9. Negotiates and manages contracts and program service agreements.

10. Makes recommendations regarding the allocation of available funds for both County-operated and contract provided services.

11. Develops and administers adult services program budget; monitors expenditures; and coordinates fiscal, personnel and contract activities.

12. Coordinates service program activities with the services of other public and private agencies as it relates to behavioral health services.

13. Reviews, monitors and interprets proposed legislation and changes in laws and regulations relative to adult services; assures administrative compliance with applicable federal and state laws and regulations.

14. Recruits, selects, evaluates and disciplines staff, either directly or indirectly through subordinate personnel.

15. Serves on a variety of committees and task forces; attends meetings and makes presentations as required.

16. Prepares a variety of correspondence, narrative and statistical reports, information for the Board of Supervisors, program documentation, policies, procedures and other written materials.



Possession of Master’s or Doctorate degree from an accredited university in Public Health Administration, Business Administration, Organizational Development or Counseling/Clinical Psychology, Social Work, Nursing or a closely related field.



The equivalent of seven years full-time administrative/management post-graduate experience in community organization, planning and evaluation, budget, fiscal and personnel management in a community mental health or medical setting providing services to emotionally disturbed adults and their families.        

License:  Possession of a valid clinical license from the applicable licensing authority in the State of California may be substituted for 2 years of the above stated experience.

NOTE:  The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.


NOTE:    The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:
  • Administrative principles, practices and techniques of county, state and federal behavioral health and integrated systems and their regulations.  
  • Principles and practices of governmental budgeting, funding and grant/contract management.  
  • Community needs, resources and organizations related to behavioral health care. 
  • Behavioral health and integrated health care services, including delivery models between behavioral health and primary care.  
  • Methods of effective community organization and its role in behavioral health treatment and prevention programs.
  • Program evaluation methodologies and management and data analysis. 
  • Organizational dynamics and development. 
  • Clinical standards of practice and licensure requirements.
  • Management principles and practices, including strategic work planning, employee supervision and resource allocation. 
  • Computer applications related to the work, including electronic health record systems. 
  • Office administrative practices and procedures, including records management and the operation of standard office equipment.    

 Ability to:
  • Communicate effectively both orally and in writing.
  • Demonstrate quality leadership and sound decision making.
  • Plan, prioritize and organize.
  • Manage a complex service system with multiple programs, providers and partners.
  • Provide effective leadership in a variety of settings with diverse parties.
  • Develop, analyze and monitor budget.
  • Analyze and interpret data and utilize data in decision-making. 
  • Analytically problem-solve. 
  • Demonstrate interpersonal sensitivity. 
  • Demonstrate the principles of wellness and recovery and cultural responsiveness. 
  • Demonstrate flexibility. 
  • Manage multiple and changing priorities. 
  • Establish and maintain cooperative work and contractual relationships with county departments, and other agencies, community-based organizations, private providers and organizations, and the community.
  • Work independently, collaboratively with multidisciplinary team, community resources and organizations.


BG:po 10/4/06

Newspecs:  5091.doc

CSC Date:   12/6/2006

RY:cs  Revised 2/5/13

CSC Date:  2/20/13

NLB:jf Revised/Retitled 12/14/17

Old Title: Adult System of Care Director, Behavioral Health Care Services

CSC Date: 1/17/18

NLB:ah Revised 8/3/18

CSC Date: 8/29/18


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.