County of Alameda

Evaluation & Technology Director, Alameda County Children and Families Commission (#5011)

Bargaining Unit: Unrep - Children/Family Comm (067)
$48.64-$64.28 Hourly / $3,891.20-$5,142.40 BiWeekly /
$8,430.93-$11,141.87 Monthly / $101,171.20-$133,702.40 Yearly

Under general direction, to plan, organize and direct the activities of the Evaluation and Technology Division through professional-level and supervisory staff; to oversee the development and implementation of the interagency information systems to maximize information resources, evaluation systems and overall the coordination of care for the Alameda County Children and Families Commission, Every Child Counts program (ECC) and other County partners, and to do related work as required.


This single position class reports to the Deputy Director of the Alameda County Children and Families Commission (ACCFC). The incumbent of this class has administrative and policy development responsibilities for the Evaluation and Technology Division. This class is distinguished from the next lower class of Evaluation Supervisor in that the latter develops, implements and assesses the Evaluation Program and serves as the principal assistant to the Evaluation and Technology Director in the formulation and evaluation of policies and procedures related to the Children and Families Commission evaluation strategic plan. In comparison, the Evaluation and Technology Director has overall administrative and operational responsibilities for the Evaluation and Technology Division. This class is further distinguished from the next higher class of Deputy Director, ACCFC in that the latter assists the Executive Director, ACCFC in the overall administration and operation of ACCFC.

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. In collaboration with staff, commissioners and other community representatives develops outcomes and indicators that will be used to monitor the impact of the Every Child Counts Program (ECC) strategic plan.

2. Administers contracts and monitors work plans; analyzes and designs the implementation system.

3. Monitors assigned programs; ensures compliance with contract provisions and funding source regulations; recommends and facilitates implementation of procedural and operational changes to maximize service delivery and revenue reimbursement.

4. Develops policies and procedures to assure the confidentiality and security of data; provides training to all providers on implementing confidentiality policies and procedures; and monitors compliance with confidentiality procedures.

5. Prepares a variety of correspondence, periodic and special reports, informational publications, program documentation, policies, procedures and other written materials.

6. Coordinates and staffs an information systems committee with representatives from the various systems that ECC is linking with.

7. In collaboration with the State Commission evaluators, contributes to the design and implementation of the State reporting and evaluation requirements.

8. Analyzes and identifies evaluation and research needs for special projects, program development and organizational planning.

9. Studies information flows, information uses, procedures, forms workflow, and data processing techniques involved in achieving maximization of the use of the implementation of the inter-agency system.

10. Organizes and directs analytical studies of best practices, outcome research, organizational structures, systems, procedures, policies and techniques.

11. Analyzes cost and benefits of current and future information processing systems using accepted industry techniques.

12. Researches, analyzes, evaluates and makes recommendations relative to best practices and program services and current information systems and data processing applications from outside vendors.

13. Works closely with top management to determine areas which would benefit from automation and coordinates work with the information systems section to implement appropriate systems. Provides overall management of such project.

14. Develops budgetary requirements for the Evaluation and Technology Division

15. Researches & develops language for legislation policies as it relates to Children & Families Commission.


Possession of a Master’s degree from an accredited college or university in business administration, information systems, health care administration, public health administration, health education, social welfare or related field,



The equivalent of seven years of recent, full-time professional-level experience in planning, developing and implementing information systems for monitoring information resources and evaluation systems.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Management principles and practices, including work planning, employee supervision and resource allocation.
• Current evaluation trends and practices in children & family service systems, community development, and public health service systems.
• Budgetary and contract administration practices.
• Computer applications related to the work
• Office administrative practices and procedure, including records management and the operation of standard office equipment.
• Evaluation methodologies.
• Principles, practices, funding sources and administrative requirements in evaluation and technology.
• Principles and practices of program planning and evaluation.
• Principles and practices of direct client service delivery.
• Practices and techniques of programmatic analysis and report preparation.
• Applicable federal, state and local laws, rules and regulations.
• Computer applications and software related to work including database development and modification, and report generation techniques.
• Principles and practices of best practices, policy and programmatic research and analysis.
• Theories and techniques of qualitative evaluation, data analysis, and organization and management analysis.
• Practices and techniques of administrative and statistical analysis and report preparation.
• Cross-cultural sensitivity

Ability to:

• Plan, monitor and evaluate program and service delivery effectiveness in the programmatic area to which assigned.
• Identify programmatic and operational problems, investigate and evaluate alternatives and implement effective solutions.
• Interpret, explain and apply complex regulations, policies and procedures.
• Prepare clear, accurate and effective reports, correspondence, policies, informational brochures and other written materials.
• Represent the department and the County in meetings with others and make effective presentations to diverse groups.
• Organize and prioritize work and meet critical deadlines.
• Maintain accurate records and files.
• Exercise sound independent judgment within established policies and guidelines.
• Establish and maintain effective working relationships with those contacted in the course of work.

Newspecs: 5011.doc
co 2/23/00
CSC Date: 2/16/00
DRH:pf Rev./Retitle 7/24/02
[old title: Info. Systems & Evaluation Coord.]
CSC Date: 11/20/02


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.