County of Alameda

DESCRIPTION

Under general direction; to administer departmental web site structures and revise web page layouts, to maintain and insure the navigational content information architecture and usability features for County web pages/sites and to coordinate the day-to-day activities of administering and maintaining web content; and to perform related duties as required.


DISTINGUISHING FEATURES

This classification specification describes the third level of the Web Development series. Incumbents of this classification, under the supervision of a Webmaster, lead (direct, prioritize, coordinate, and review the work of) Web Designer Is and Web Designer IIs.

The class of Web Designer III is distinguished from the next higher class of County Webmaster in that the former serves in a lead capacity for Web Designer Is and Web Designer IIs, while the County Webmaster has central responsibility for all County website development and for the web technology strategy for the County. The Web Designer III is further distinguished from the Web Designer II by functioning as the lead developer in a unit, or by assuming the responsibility of overseeing a Countywide web program and may lead peers and lower level staff by prioritizing the day to day work and serving as a mentor toward their career advancement.

EXAMPLES OF DUTIES

Note: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each Individual in the classification does not necessarily perform all duties listed.

 

1. Under direction and supervision from the Webmaster, acts in a lead capacity within respective teams for a unit of professional and technical staff which includes Web Designer Is and Web Designer IIs, assigning and reviewing work, monitoring day to day work, acting as a resource to staff, and providing training to those classes listed above.

2. Within the assigned team, will assist the Principal with assessing, monitoring and coordinating, the workflow of the team and assigning work to respective team members; through the direction of the Principal will disseminate work accordingly and ensure that Web Designer I and Web Designer II workloads are evenly distributed.

3. With the assistance from the Webmaster, will be responsible for reviewing, monitoring and coordinating the day-to-day functions of the support staff within the respective teams, assisting with problem-solving and trouble-shooting issues that arise within their respective work; addressing issues that arise and addressing the impact to their day-to-day work.

4. Determines business users’ web page/sites requirements; translates, and integrates approved marketing or informational/esthetic design content into a functional website within the County’s web content management tool and ensures compliance with County standards.

5. Creates and develops new web page/sites utilizing available templates through the County’s web content management tool.

6. Administers, maintains, and updates web page/site content; troubleshoots, analyzes and resolves web page/site content issues to improve the performance and the accessibility of the information.

7. Creates textual and aesthetic design content for web pages/sites and/or utilizes approved content from business users; creates, composes and edits graphic material, selects colors, text and background, position buttons, pictures and links.

8. Evaluates and recommends enhancements that facilitate efficient and compelling content design of web page/sites.

9. Edits and maintains existing web pages, including testing content using web-specific tools; posts and publishes changes to Intranet/Internet on the County’s web content management tool.

10. Maps or outlines a web site’s structural content with standards.

11. Collaborates with County web developers to create templates and automated forms and designates their location to provide easy accessibility of their content.

12. Maintains knowledge of current web site development practices, applications and technology.

13. Assures web-based information is archived for future reference and access.

14. Trains business users on the appropriate procedures and County standards for adding, editing, posting and deleting web site content.

15. Participates in various committees to assist with the implementation of website application improvements.

16. Advises supervisor of workload or personnel problems.

17. Learns and applies other technologies used by the team.

18. Assists with the creation of marketing materials for promoting County events.

 

MINIMUM QUALIFICATIONS

Either I

Experience:

The equivalent of two (2) years of full-time experience in the class of Web Designer II in the Alameda County classified service.

Or II

Experience:

The equivalent of six (6) years of full-time, increasingly responsible experience performing web page/site design and maintenance.

Substitution:

Completion of 30 semester, or 45-quarter units of Information Technology, Computer Science, Computer Information Systems, Computer Graphics, or Web Design courses from an accredited college or university may be substituted for one year of the required experience.

Special Requirement:

The Information Technology Department operates on a 24 hour-per-day, 7 day-per-week, 365- day-per-year basis. In order to provide these services, all Information Technology Department employees may be required to work grave, swing and day shifts, as well as weekends and holidays as necessary.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Concepts and resources used in web site design.
• File Transfer Protocol (FTP) and other similar programs.
• Browser/server compatibility.
• Automated forms and templates.
• Current web content management, web programming languages and computer graphic applications.
• Principles of problem solving and research.
• Current trends and techniques in web design.
• Video production and editing technologies are desired.
• Principles of training, project management and assigning work.


Ability to:

• Direct and lead the work of subordinate personnel.
• Identify business users’ web page/site requirements and translate informational and aesthetic content into a functional website in compliance County standards.
• Assign and coordinate work.
• Manage projects and meet deadlines.
• Keep current and learn to utilize emerging web technology applications and tools related to web page/site design and maintenance.
• Write code specific to develop web pages/sites.
• Proficiently utilize a variety of current web applications and tools.
• Work independently and as part of a team.
• Exercise judgment and initiative.
• Work under pressure and deadlines, effectively prioritizing assignments.
• Identify problems, research and examine alternatives, make recommendations and implement improvements and/or corrective changes to web pages/sites.
• Create templates of approved website layout and automated forms.
• Perform quality assurance testing on new web content design, updates, edits and improvements.
• Post completed sites on the Intranet/Internet server.
• Use a professional video camera and other related accessories is a plus.
• Train business users in the use of web applications and tools and appropriate operating procedures.
• Communicate effectively, both orally and in writing.
• Establish and maintain effective relationships with those contacted in the course of business.

CLASS SPEC HISTORY

Newspec: 1856
LC:cs 1/20/16
CSC Date: 2/17/16
EL:jf Revised 3/22/17
CSC Date: 4/12/17