County of Alameda

Chief Information Officer (#1849)

Bargaining Unit: Unrep - Senior Executive Mgmt (071)
$95.35-$127.82 Hourly / $7,628.00-$10,225.60 BiWeekly /
$16,527.33-$22,155.47 Monthly / $198,328.00-$265,865.60 Yearly


DESCRIPTION

Under the general direction of the Board of Supervisors, the Chief Information Officer (CIO) serves as the Executive officer for the Information Technology Department (ITD). The CIO’s responsibilities are to direct and administer the overall activities of the department, assist County agencies/departments in meeting their program responsibilities and, in conjunction with the County Administrator's Office, provide the management control necessary to guarantee the most effective and secure use of information technology resources county-wide.    

DISTINGUISHING FEATURES  

This is a single position class and highest-level position in the information systems series in the County service. This position is appointed by the Board of Supervisors.  Reporting directly to the CIO, is the Assistant Chief Information Officer and the Chief Technology Officer who have responsibility for providing the overall coordination and direction for Application Services and Infrastructure Services, respectively.


EXAMPLES OF DUTIES

NOTE:   The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.  

  1. Plans, organizes, directs and coordinates the activities of the department to provide effective and secure use of technology resources county-wide.
  2. Maintains regular contact with County agency/department heads and serves as a technical resource to them as well as to the Board of Supervisors, County Administrator, and appropriate public entities.
  3. Formulates and obtains adherence to technical standards and procedures through coordination with department executive staff.
  4. Oversees the development, implementation, and maintenance of policies, procedures, governance, processes and approaches.
  5. Provides, through subordinates, technical assistance to agencies/departments with decentralized or distributed systems and provides for project management of development activities for agencies/departments within the County, except where specifically exempted by the Board of Supervisors.
  6. Directs, through subordinates, preparation of the annual budget for the department, and administers the resources to develop, operate, maintain and modify existing centralized information technology systems.
  7. Oversees and leads the development of long-term and short-term technology strategies and roadmaps; and provides key input to the IT budget and strategic plan.
  8. Directs and establishes policies and standards related to cybersecurity.
  9. Participates in County and Agency/Departmental events such as Apps Challenges, Town Halls and Employee Appreciation.
  10. Monitors the efficiency and effectiveness of technology within the County and makes recommendations for process improvements to ensure optimal performance.
  11. Ensure a high level of service is provided to internal and external customers through collaborative partnership and solution-based problem solving.
  12. Keeps up to date with emerging technology trends through attendance at professional organizations, conferences and seminars and analyzes possible uses within the department and the County.
  13. In conjunction with the County Purchasing Agent, provides for the acquisition of hardware, software, contracts, resources, and related services necessary to support the technical requirements within the County.
  14. Prepares and updates the Information Technology strategic plan for Alameda County and prepares presentations for the Board of Supervisors, when necessary.
  15. Provides overall direction to a 24-hour per day, 7-day per week data center and ensures that uninterrupted, on-time service to end-users is maximized at a reasonable cost.

MINIMUM QUALIFICATIONS

Possession of the knowledge and abilities listed below.  

NOTE:    The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.


KNOWLEDGE AND SKILLS

NOTE:  The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.          

Knowledge of:

  • Technology concepts including infrastructure and cloud services, application development, cybersecurity, radio and telephony services, web/mobile technologies, network, project/portfolio management, open data, digital services, citizen engagement and strategic planning.
  • Principles and techniques of management and administration of technical personnel.
  • Modern hardware and software technology from a systems management perspective.
  • Developments and trends in technology.
  • Principles and methods of project management for information systems development.
  • Finance and accounting as it relates to funding and billing for information services.  

Ability to:

  • Manage a large, complex organization and coordinate activities with other departments.
  • Work effectively in County government.
  • Communicate in an articulate and dynamic manner.
  • Create and foster a service philosophy and inspire the same in others.

CLASS SPEC HISTORY

HC: lh

8/1978

Revised 7/80

HC:kd

DF:rf

6/11/2020

jobspecs/1849

AM:jf Revised/Retitled 3/26/18

Old Title: Director, Information Technology Department

CSC Date: 4/25/18

SK:sa Revised 05/12/2020

CSC Date: 06/03/2020


BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.