County of Alameda

Deferred Compensation Technician (#1541)

$28.08-$34.08 Hourly / $2,246.40-$2,726.40 BiWeekly /
$4,867.20-$5,907.20 Monthly / $58,406.40-$70,886.40 Yearly


DESCRIPTION
Under general supervision, provides specialized plan administration and participant service support duties to the County’s Deferred Compensation Plan participants; provide back up for the Deferred Compensation Specialist; respond to deferred compensation administration inquiries from the Deferred Compensation Manager, Deferred Compensation Specialist , plan participants and plan retirees; assist participant with the accurate completion of various forms required by the plan; process deferred compensation payroll modifications and catch-up calculations; monitor the Third Party Plan Administrator website for reports requiring action and perform the necessary tasks to update the information where appropriate; perform other related duties as required.


DISTINGUISHING FEATURES

This single class position is found only in the Treasurer-Tax Collector’s Office. The Treasurer-Tax Collector is the designated Deferred Compensation Plan Officer for the County.

The incumbent in this class is required to have a broad-based general knowledge of defined contribution plans sufficient to provide first line guidance to eligible employees, active plan participants and retired plan participants in response to requests for information about the County’s Deferred Compensation Plan. The Deferred Compensation Technician may be involved in routine, day-to-day back up support to the Deferred Compensation Specialist.

This class is distinguished from the Deferred Compensation Specialist in that the responsibilities of the latter classes normally involve independent decision-making, development or oversight, of a program or function, the more limited availability or nature of supervision received and a greater scope and complexity of activities, regulations and guidelines.


EXAMPLES OF DUTIES
NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Maintains deferred compensation forms request phone line, responsible for accurately sending forms to requesting eligible employees, active participants and retired participants.

2. Maintains deferred compensation records logs and statistics, prepares spreadsheets and reports as requested.

3. Maintains and tracks action items in the Third Party Administration website and performs required tasks to update the information as appropriate. This includes producing the weekly loan report.

4. Answers routine inquiries and gives guidance about the County’s Deferred Compensation Plan to active and retired plan participants and eligible.

5. Schedules and arranges small departmental information seminars as requested.

6. Schedules and arranges County-wide annual Deferred Compensation education seminars. Arranges for locations in various County campuses.

7. Coordinates one-on-one meetings with Financial Advisor.

8. Maintains deferred compensation forms, supplies and retirement workbooks. Opens all mail and processes as appropriate and/or forwards the contents on a daily basis to the Deferred Compensation Specialist. Processes payroll modification and enrollment forms including HRMS entries.

9. Researches payroll records in preparation for IRC 457(b) Plan catch-up provision eligibility and calculation of catch-up contribution capacity.

10. Creates complex calculation worksheets for eligible three year catch-provision participants of sub plans to determine deferral amounts in compliance with IRC requirements an enter data into HRMS.

11. Provides back-up support to Deferred Compensation Specialist.

12. Scans and verifies deferred compensation forms and participant file documents in the FileNet system. Reviews bi-weekly and quarterly imaging exception reports and makes needed corrections.

13. Approves and processes deferred compensation payroll modifications in the County’s Human Resource Management System (HRMS) in compliance with related Internal Revenue Codes. Notify participant of errors and explains required change(s).

14. Maintains confidentiality and determines appropriate release of participant data.

15. Prepares a variety of correspondence, forms, legal documents, reports, articles, labels, specifications, memoranda, and other written communication as requested or as detailed in procedural guides.

16. Assists with the implementation of a variety of programs and projects and performs related work as required.

MINIMUM QUALIFICATIONS
Education:

An Associate Degree from an accredited college with course work in Business, Accounting or related field.

And
Experience:

The equivalent of two years full-time experience as a Specialist Clerk II or in an equivalent or higher level classification with at least one year performing, benefits administration, statistical or fiscal work in the Alameda County classified service.

Or

Experience:

The equivalent of three years full-time experience performing Benefits Administration duties that included statistical or fiscal work.

NOTE: The Civil Service Commission may modify the Minimum Qualifications in the announcement of an examination.


KNOWLEDGE AND SKILLS
NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Basic personnel and payroll transactions.
• Effective customer service techniques.
• Information gathering and research methods.
• Document Imaging.
• State and federal laws and regulations governing the defined contribution plans.
• Word processing and spreadsheet applications and data entry skills
• Correct usage of English, including punctuation, spelling and grammar.

Ability to:

• Ability to meet multiple deadlines.
• Handle multiple tasks and prioritize work on a daily basis.
• Listen attentively in order to discern participants’ and department employees’ needs.
• Make accurate mathematical computations.
• Communicate effectively in oral and written form.
• Independently analyze and solve operational problems.

CLASS SPEC HISTORY
Newspecs: 1541
DRH:cs 10/22/14
CSC Date: 10/1/14

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees) 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Catastrophic Sick Leave
  • Employee Mortgage Loan Program
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.