County of Alameda

DESCRIPTION

Under direction, provide specialized and administrative work related to a variety of personnel services and other related duties as required.

DISTINGUISHING FEATURES

Human Resources Specialist, ACERA is a professional class in the human resources series. Incumbents in this class perform administrative work related to a variety of personnel services staff. This class of Human Resources Specialist, ACERA, is distinguished from the Human Resources Officer, ACERA, in that the latter has overall responsibility for the development and implementation of the personnel program for the Department.

EXAMPLES OF DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Prepares in recruitment activities, attends job fairs for special recruitment; prepares exam related materials, employment bulletins and advertisements; reviews and screens employment applications and related documents; develops interview questions; schedules and monitors oral interview panels for some job classifications and other selection activities.

2. Oversees a variety of personnel transactions to assure timeliness, accuracy and proper processing, including position control, flexibly-staffed promotions, other classification and pay issues by utilizing the county-wide personnel system; maintains personnel and other confidential files.

3. Coordinates employee service award program, training programs and other special programs; attends various personnel related meetings.

4. Conducts surveys of salaries, benefits and personnel policies and practices; responds to requests for such information from other agencies; prepares class specification revisions.

5. Assists in the training and orientation of new employees, including explanation of benefits and employment policies and practices; reviews and completes all transactions to enroll new employees in benefits programs.

6. Answers routine questions and prepares correspondence relating to job opportunities, salary information, benefits, memorandum of understanding and examination scheduling both for Department employees and general public.

7. Acts as the liaison coordinating the Department's Workmen's Compensation program, unemployment , retirement disability, including preparation of forms, record keeping, filing appropriate forms, compiling and monitoring various statistics.

8. Provides employee information on issues related to Workers’ Compensation claims, FMLA, restrictions and modified duties as well as acting as liaison with medical providers.

9. Participates in job audits, conducts job analyses, gathers and analyzes employment related data for the Agency on Equal Employment Opportunities, Affirmative Action, Workers’ Compensation and other compliance agencies and makes recommendations.

10. Reviews and interprets Civil Service laws and rules, Memorandums of Understanding, Salary Ordinance, Personnel Manual and reference materials related to recruitment, testing and classification.

11. May advise on grievances, disciplinary actions and lay off procedures including meeting with employees and employee representatives to provide information and resolve issues.

12. Performs a variety of complex clerical and administrative work, including correspondence and reports.

MINIMUM QUALIFICATIONS

EITHER I

The equivalent of three years of full-time experience in the class of Human Resources Technician, or an equivalent or higher level class providing human resource services in the Alameda County classified service (non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts), which included working with personnel policies, procedures, and practices, as well as administrative assistance and public contact work, which would have enabled the applicant to acquire the knowledge and abilities listed below.

OR II

Possession of a Bachelor's degree in a relevant field from an accredited college or university.

AND

The equivalent of three years of full time professional level human resources management experience involving compensation analysis, workforce planning, training and development, recruitment/staffing employee relations, requiring the use of the knowledge and skills described in this specification.

License: Possession of a valid California Driver's License.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" Section of this specification.

Knowledge of:

• Public personnel administration including job analysis and position classification, conducting audits, wage and salary administration, recruitment and personnel selection, employer-employee relations, and training.
• Federal, State and local laws, rules and guidelines relating to the hiring process and other areas of personnel-related activities.
• Internal workforce assessment techniques and employment policies, practices, and procedures
• Successful recruiting strategies to attract high caliber diversity candidates.
• Knowledge of labor relations laws, practices, and trends
• Progressive discipline
• Grievance resolution
• Consultative and coaching skills with managers
• Investigative and interview techniques
• Labor relations laws, practices and trends.
• Federal, State and Local workplace health, safety, security and privacy laws and regulations.
• Enforcing procedures of workplace safety, health & security.
• Awareness of potential violent behavior and workplace violence conditions.

Ability to:

• Demonstrate commitment to the county's mission, credo, and goals.
• Be visionary, strategic, and innovative, working with change.
• Collaborate with other agencies and departments to meet overall countywide needs while leveraging financial and other resources.
• Use business acumen to build a strong organization that delivers results.
• Use interpersonal skills to communicate effectively.
• Promote personal and professional growth for self and others.
• Provide the highest level of service delivery to diverse customers.
• Work effectively as a member and leader of diverse teams.
• Plan and organize workload.
• Demonstrate interpersonal sensitivity
• Be flexible
• Create HR policies, programs, and services with Diversity imbedded.
• Create employee programs that will demonstrate to the community the organization's commitment to Diversity.

CLASS SPEC HISTORY

KR:df:bl
1/14/00
New document: Jobspecs\1348
co:2/24/00
CSC Date: 2/2/00
AM:cs Revised/Retitled 2/19/14
Old Title: Human Resources Technician, ACERA
CSC Date: 3/19/14

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Group Auto/Home Insurance
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.