County of Alameda

Risk/Human Resources Specialist (#1103H)

Bargaining Unit: ( )
$31.43-$38.21 Hourly / $2,357.25-$2,865.75 BiWeekly /
$5,107.38-$6,209.13 Monthly / $61,288.50-$74,509.50 Yearly

Under direction, plans, coordinates and monitors the District’s workers’ compensation and return to work program; claims, safety, loss prevention, privacy, wellness program; performs related insurance and risk management; performs recruitment and selection, classification and compensation, and human resource transactions; administrative and analytical work; and performs related work as required.


The Risk/Human Resources Specialist position is located in the Business Department. This position reports to a Management level position and is responsible for monitoring the District’s Risk Management and Human Resources programs, reporting any issues to the District’s Risk Manager/HR Manager for resolution, performing a variety of administrative activities requiring the exercise of initiative and independent judgment. This is a position that independently performs professional level work and has definitive responsibilities within specific risk and human resources program area(s).

NOTE: The following list of duties are those usually performed by most employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification.

1. Coordination, development and implementation of District policies and procedures relating to workers’ compensation, return to work, wellness, liability claims, loss prevention, privacy, safety, other risk management third party administrative operations, recruitment and selection, classification and compensation, and human resource transactions.

2. Process and investigate claims against District property/personnel, accidents, incidents, property loss. Perform coordination and liaison activities with District Legal Counsel, Joint Powers Authority Risk Sharing Pool and Third Party Administrators in claim monitoring, investigation and resolution.

3. Review and process departmental requests for insurance, waivers, review insurance provisions of contracts, and respond to general insurance questions.

4. Review claims of industrially injured District employees to determine the feasibility of returning the employees to the workplace. Work with District Departments to arrange for modified or alternate work assignments and/or to effect reasonable work accommodations for employees with work-related injuries; perform internal modified work searches.

5. Collect, analyze and interpret all information pertinent to workers’ compensation claims for formulating return-to-work and disability management strategies and recommendations; document case activities; complete and process required forms and notices.

6. Coordinate and consult with District staff, Joint Powers Authority Risk Sharing Pool Administrators, third party administrators, medical and wellness service providers and vendors in order to assist in the identification and development of strategies and procedures for implementing District policies related to risk management programs.

7. Perform liaison activities with Alameda County Human Resource Services concerning recruitment and selection, classification and compensation; salary survey activities; responsible for the processing of the District’s human resource transactions.

8. Act as an educational resource for District staff regarding disability management, wellness, workers’ compensation, safety, insurance, loss prevention, recruitment and selection, classification and compensation, risk management.

9. Prepare various statistical reports and correspondence; assist with creation and administration of contracts for services and leases. Perform special projects such as researching information, summarizing data, evaluating alternatives and preparing narrative and/or statistical reports.

10. Administer Employee Assistance Program.

11. Administer District Communications Program (Sprint and AT&T).

12. Coordinate and work in conjunction with Payroll Division administering California Driver’s License Pull Notice Program for District employees. Ensure that District employees have current valid California Driver’s Licenses.

13. Administer Uniform Program for District Full Time employees.

14. Administer U.S. Department of Transportation Drug and Alcohol Testing MIS Data Collection Program.

15. Coordination of risk management, human resources and employee assistance program training sessions and seminars for District employees.


Either I


The equivalent of four years of full time professional level experience providing and/or coordinating services in workers’ compensation, human resources, disability management, claims, insurance, occupational safety or other risk management programs within a large organization.



Possession of an Associate’s degree from an accredited college or university with a major in risk management, human resources or business administration may be substituted for two of the required four years experience.


Some positions may require possession of a valid California Drivers License.

NOTE: The Civil Service Commission may modify the above minimum qualifications in the announcement of the examination.

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Federal and state laws governing Workers’ Compensation, Occupational Safety and Health, Vocational Rehabilitation, and Americans with Disabilities Act (ADA).
• Liability claims processes, with an emphasis on general liability and property claims.
• Basic principles and practices of risk management.
• Employee occupational health services and wellness programs.
• Techniques of safety and loss control.
• Principles of ergonomics.
• Disability and return-to-work processes.
• Methods used in accident and claims investigations.
• Principles and techniques for implementing and analyzing employee training programs.
• Principles of Human Resources management.
• Principles of public administration.
• Basic data gathering, application, analytical and statistical procedures.

Ability to:

• Apply principles and practices to occupational safety and return to work administration, counseling, risk function and human resources management.
• Coordinate settlement of claims, utilizing claims knowledge.
• Investigate and analyze safety hazards and advise on appropriate corrective action.
• Interpret, explain and apply District polices, regulations and procedures.
• Prepare clear and accurate statistical and narrative reports.
• Communicate orally and in writing.
• Exhibit interpersonal sensitivity and flexibility.
• Make decisions.
• Research, analyze and problem solve.
• Plan and organize.
• Utilize and develop spreadsheets, database and word processing programs.
• Collect, compile and summarize varied information, consider alternatives and reach sound conclusions.
• Organize and prioritize work and meet critical deadlines.
• Maintain accurate records and files.
• Exercise sound judgment within established policies and procedures.
• Establish and maintain effective working relationships with those contacted during the course of the work.
• Communicate clearly and effectively both orally and in writing.

Newspecs: 1103H
AM:cs 8/18/14
CSC Date: 10/1/14