County of Alameda

Human Resource Services Manager (#0287)

Bargaining Unit: Unrep - Confidential Mgmt (U50)
$57.35-$72.13 Hourly / $4,588.00-$5,770.40 BiWeekly /
$9,940.67-$12,502.53 Monthly / $119,288.00-$150,030.40 Yearly

Under general direction to lead the activities of the Personnel Services Division of the Human Resource Services Department, to be responsible for planning, administering and implementing major program studies, and to do related work as required.


This is a single position class, which is distinguished from the higher class of Deputy Director, Human Resource Services, by having responsibility for managing the day-to-day operation of the County’s Personnel Services. It is distinguished from the Principal Human Resources Analyst by having responsibility for several program areas and direct, first line supervision.

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Directs, plans, organizes, and administers the Personnel Services programs and functions, which includes both the recruitment selection, classification, certification and validation programs.

2. Serves as member of Executive/Leadership team and participates in a leadership role in the departmental strategic planning processes.

3. Directs work of the Personnel Services Division, through subordinate supervisors, and/or team leaders of the Program areas and support services.

4. Plans, administers and oversees implementation of major classification and compensation studies and/or recruitment, testing and selection efforts performed in-house or by contract service providers.

5. Participates in the selection of division personnel; responsible for their training and orientation, and for performance evaluations; recommends and reviews subordinate supervisors’ recommendations on retention, assignment, discipline and promotion. Makes recommendations to the Deputy Director and/or Director.

6. Provides assistance to Agency/Department management personnel in the planning and implementation of decentralized testing activities; recommends and establishes systems of audit and review of decentralized activities to ensure equitable application of countywide personnel policies, procedures and practices.

7. Plans and participates in training of department staff; assists in planning and implementing training programs for agency and department staff with personnel management responsibilities.
8. Interprets and explains applicable provisions of the Charter, Civil Service Rules, code and ordinance provisions, personnel policies and any other County policies and procedures relating to personnel management to County management officials, employees, labor organization representatives, and the general public.

9. May perform the most complex and highly specialized personnel work as assigned.

10. Maintain ongoing communication with operating department/agency personnel representatives to insure an effective working relationship.

11. Acts for the Director or Deputy Director in his/her absence or as assigned, on personnel services issues.

12. Assists in the development and ongoing review of the annual budget for the division.

Either I

The equivalent of two years of full-time experience as a Principal Human Resources Analyst in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.) (Each year of service as a Human Resources Analyst designated as a “Lead” over a unit of Human Resources Analysts can be substituted for six months of the required experience.)


The equivalent of three years of full-time experience as a Senior Departmental Personnel Officer in the Alameda County classified Service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.)


Possession of a Bachelor’s degree from an accredited college or university with major course work in human resource/personnel administration, public or business administration, political science, industrial psychology, psychometrics or a closely related field.


The equivalent of three years of full-time management experience performing human resources activities in the areas of recruitment, selection, classification, certification and salary administration which included at least two years of full-time experience supervising subordinate professional, paraprofessional and support staff. Possession of additional qualifying experience may be substituted for the required degree on a year-for-year basis.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Principles of public administration and management.
• Principles of organizational analysis and development.
• Principles of classification structures and concepts.
• Principles and techniques of public personnel administration including job analysis and position classification, conducting audits, wage and salary administration, recruitment and personnel selection, employer-employee relations, and training.
• Principles and techniques of employee recruitment and selection processes.
• Federal, State and local laws, rules and guidelines relating to the hiring process and other areas of personnel-related activities.
• Investigative and interview techniques.
• Modern office methods and procedures, including office automation.

Ability to:

• Communicate effectively orally and in writing.
• Prepare and deliver public presentations.
• Analyze and problem solve from both the detailed and strategic perspectives..
• Make decisions.
• Plan, organize and prioritize work under deadlines and multiple demands.
• Effectively use management control.
• Provide effective, efficient and innovative leadership.
• Supervise staff.
• Demonstrate interpersonal sensitivity.
• Be flexible.
• Compile, analyze and evaluate statistical data.
• Interpret, explain and apply complex rules, ordinances, policies and contracts.
• Model excellence.
• Work collaboratively with all levels.

SA:jc 8/98
co:updated 5/8/00
New doc. 0287.doc
Csc date: 9/30/98
MM:pf Revised 3/8/04
CSC Date: 4/28/04
DA:po Revised 3/27/06
CSC Date: 4/12/2006


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Employee Mortgage Loan Program
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.