County of Alameda

Human Resources and Risk Management Analyst (#0279H)

Bargaining Unit: ( )
$48.93-$59.48 Hourly / $3,914.40-$4,758.40 BiWeekly /
$8,481.20-$10,309.87 Monthly / $101,774.40-$123,718.40 Yearly


DESCRIPTION

Under general direction from the Human Resources Manager, plans and directs comprehensive programs, studies and special projects including: recruitment and selection, classification, compensation, benefits, workers’ compensation, safety, and risk management.  Provides complex analytical support to the District’s General Manager and other management and supervisory staff; and performs a variety of other related duties as assigned. The Analyst provides front-line supervisory responsibility.  This position requires discretion to work with confidential and sensitive issues on a regular basis.    

DISTINGUISHING FEATURES

It is expected that an incumbent for this class is fully competent to perform a wide variety of professional level duties independently, under general direction and without close supervision.  Work in this class has complexity of assignments received, and greater independence with which an incumbent is expected to work, exercising considerable initiative and independent judgment in the performance of their work and front-line supervisory responsibility. It is distinguished from the Human Resources Manager which has full division management responsibility.


EXAMPLES OF DUTIES

NOTE:    The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

  1. Provides consultation to department supervisors, managers and work groups through the application of a variety of human resource management disciplines to address such issues as organizational development and work processes, change management, work force planning, staffing, employee relations, and classification and compensation.
  2. Assist with planning, development, and implementation of new and revised human resource program elements and innovations to address issues of staffing, employee development, benefit administration, employee relations, or other assigned areas; develops and implements new or revised processes and procedures.
  3. Participates in administering a comprehensive benefits program, including retirement, short- and long-term disability, health, life, dental, vision, deferred compensation, and employee assistance; responds to employee and retiree questions and issues; interfaces with third-party administrators to resolve claims appeals and provides guidance in policy interpretation and plan documents.
  4. Serves as Human Resources Information System Administrator and maintains optimal function of the system, which may include installation, customization, development, maintenance, processing all personnel changes and upgrade to applications, systems, and modules.
  5. Coordination, development and implementation of District policies and procedures relating to workers’ compensation, return to work, wellness, liability claims, loss prevention, privacy, safety, other risk management third party administrative operations, recruitment and selection, classification and compensation, and human resource transactions.
  6. Process and investigate claims against District property/personnel, accidents, incidents, property loss.  Perform coordination and liaison activities with District Legal Counsel, Joint Powers Authority Risk Sharing Pool and Third Party Administrators in claim monitoring, investigation and resolution.
  7. Review and process departmental requests for insurance, waivers, review insurance provisions of contracts, and respond to general insurance questions.
  8. Review claims of industrially injured District employees to determine the feasibility of returning the employees to the workplace.  Work with District Departments to arrange for modified or alternate work assignments and/or to effect reasonable work accommodations for employees with work-related injuries; perform internal modified work searches.
  9. Collect, analyze and interpret all information pertinent to workers’ compensation claims for formulating return-to-work and disability management strategies and recommendations; document case activities; complete and process required forms and notices.
  10. Coordinate and consult with District staff, Joint Powers Authority Risk Sharing Pool Administrators, third party administrators, medical and wellness service providers and vendors in order to assist in the identification and development of strategies and procedures for implementing District policies related to risk management programs.
  11. Perform liaison activities with Alameda County Human Resource Services concerning recruitment and selection, classification and compensation; salary survey activities; responsible for the processing of the District’s human resource transactions.
  12. Prepare various statistical reports and correspondence; assist with creation and administration of contracts for services and leases. Perform special projects such as researching information, summarizing data, evaluating alternatives and preparing narrative and/or statistical reports.
  13. Administering California Criminal Offender Record Information (CORI) for District employees and volunteers and taking reasonable precautions to protect CORI from unauthorized access.
  14. Administering California Driver’s License Pull Notice Program for District employees.  Ensure that District employees have current valid California Driver’s Licenses.
  15. Administer U.S. Department of Transportation Drug and Alcohol Testing MIS Data Collection Program.
  16. Administer and conduct new employee orientations; explain employment and benefit policies and programs; distribute, collect and assist with all information pertaining to employment including all benefit and government forms and optional deductions; enroll new employees in insurance and retirement plans.
  17. Act as liaison between benefit providers and employees to provide information about plans, resolve problems and coordinate benefit changes; administer open enrollment; compile information needed for Workers Compensation calculations; respond to requests for personnel and employment information and provide explanations of District’s personnel policies and procedures.
  18. Maintain employee personnel files and records including historical files, medical/confidential files, wage attachment files, terminated employee files, DMV reports and various other employee files.  Arrange for fingerprinting of all new hired employees and volunteers; custodian of fingerprinting records for Department of Justice.  Ensures confidentiality of information is maintained according to applicable laws, rules, regulations and administrative orders.  Provide verification of employment.
  19. Responsible for administration of benefits and communication with retirees of the District pertaining to benefits; assist with enrollment into Social Security and Medicare; administer COBRA plan for the District; maintain retiree personnel files.
  20. Assist with training of employees in work principles, practices, methods, policies, procedures, and applicable Federal, State, and local laws, rules, and regulations.
  21. Assists in the implementation of goals, objectives, policies, procedures, and work standards for the Division, including recommending improvements.
  22. Supervises, trains and evaluates assigned staff.
  23. Assists in budget preparation and administration.
  24. Performs other duties as assigned.

MINIMUM QUALIFICATIONS

EITHER I

Education:  

Possession of a Bachelor’s degree from an accredited college or university with a major in Human Resources, Business or Public Administration or closely related field  

AND

Experience:

One year of professional level experience working in human resources.

OR II

Five years of professional experience in human resources, at least two of which are in a lead or supervisory capacity within a large organization.  

OR III

An equivalent combination of education and experience.  

License:

Possession of a valid California Motor Vehicle Operator’s license.  

NOTE:    The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.


KNOWLEDGE AND SKILLS

NOTE:    The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification.  

Knowledge of:

  • Principles, practices, and techniques of human resources administration, including recruitment, selection, equal employment opportunity, and employee orientation; job analysis and classification; compensation and benefit analysis, and administration; training and development; and the interpretation of laws, regulations, policies, and procedures.
  • Applicable federal and state laws; codes, and regulations including City rules and regulations pertaining to human resources administration.
  • Computer applications related to the work, including word processing, spreadsheet applications, and HRIS database management.
  • Recordkeeping principles and practices.   
  • Business letter writing and report preparation.
  • Basic and advanced arithmetic and statistical techniques.
  • Modern office practices, methods, and computer equipment.
  • English usage, grammar, spelling, vocabulary, and punctuation.
  • Liability claims processes, with an emphasis on general liability and property claims.
  • Basic principles and practices of risk management.
  • Employee occupational health services and wellness programs.
  • Techniques of safety and loss control.
  • Principles of ergonomics.
  • Disability and return-to-work processes.
  • Methods used in accident and claims investigations.
  • Principles and techniques for implementing and analyzing employee training programs.
  • Principles of management and supervision including work planning, direction, training, and evaluation of work and staff performance.
  • Techniques for providing a high level of customer service to public and City staff, in person and over the telephone, written or electronically.  

Ability to:

  • Principles of management and supervision including work planning, direction, training, and evaluation of work and staff performance.
  • Techniques for providing a high level of customer service to public and District staff, in person and over the telephone, written or electronically.
  • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
  • Analyze data and information using established criteria in order to determine consequences and to identify and select alternatives.
  • Maintain attention to detail and accuracy while meeting critical deadlines.
  • Operate modern office equipment including computer equipment and specialized software applications programs.
  • Use English effectively to communicate in person, over the telephone, and in writing.
  • Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines.
  • Establish and maintain effective working relationships with those contacted in the course of the work.
  • Make accurate arithmetic, financial, and statistical computations.
  • Apply principles and practices to occupational safety and return to work administration, counseling, risk function and human resources management.
  • Coordinate settlement of claims, utilizing claims knowledge.
  • Investigate and analyze safety hazards and advise on appropriate corrective action.
  • Interpret, explain and apply District polices, regulations and procedures.
  • Prepare clear and accurate statistical and narrative reports.
  • Maintain accurate records and files.

CLASS SPEC HISTORY

NewSpec 0279H

SG 2/18/2020

CSC Date: 02/26/2020