Bargaining Unit: Unrep - General Mgmt (U15)
$52.68-$65.21 Hourly / $4,214.40-$5,216.80 BiWeekly /
$9,131.20-$11,303.07 Monthly / $109,574.40-$135,636.80 Yearly
DESCRIPTION
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Under administrative direction, to plan, organize and direct the operation of various tax collecting programs and activities of the Treasurer-Tax Collector’s Office, to interpret property tax laws and their application as set down by the State Controller's Manual or the State Revenue and Taxation Code to employees and the public; and to perform related work as required.
DISTINGUISHING FEATURES This class is located in the Treasurer-Tax Collector’s Office and reports directly to the Chief Deputy Tax Collector. The incumbent directs and manages the tax collecting programs in the Treasurer Tax Collector’s Office that consists of: Secured Tax Unit (Real Estate), Personal Property Tax Unit, Tax Redemption Unit, Collection Enforcement Unit, Tax-defaulted Land Unit (auction sales) and Business License Tax Unit. The incumbent is responsible for a wide variety of complex tax and collection processes and must ensure that systems and procedures are operating at an optimal level. This class is distinguished from lower level class of Collection Supervisor II in that the Treasurer-Tax Collector Administrator has direct policy control over assigned program areas. |
EXAMPLES OF DUTIES
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NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.
1. Plans, organizes and directs one or more of the following activities for the Treasurer-Tax Collectors Office: business license collection, secured and unsecured property tax collection, tax defaulted land, collection enforcement, and tax redemption. 2. Issues various types of tax bills, tax collection, and oversight of customer service and call center. 3. Plans and designs system specification for the collection of tax payments by telephone, and Interactive Voice Response (IVR) systems in close coordination with Alameda County’s Information Technology Departments’ Systems Analyst and Programmers; constantly evaluates system capability and assesses the need to modify protocols to meet changing complexities; oversees system tests and implementation. 4. Analyzes various service proposals for the Tax Collector, which includes but not limited to needs assessment, cost analysis, and revenue forecasting. 5. Assists unit supervisors in the planning and design of workflow and work procedures to effectively manage time and workload demands. 6. Serves as a liaison to the Auditor- Controller’s Office and the Assessor’s Department on matters relating to policy or law changes impacting functions of the department and related work 7. Reviews changes in state law to assess the effects of existing policies and procedures; develops and writes procedures for implementation 8. Supervises professional, paraprofessional and clerical staff directly or through subordinate supervisors; trains new staff members, counsels staff on technical problems; assigns and reviews work, interviews candidates for positions in the division and participates in the selection; and evaluates performance of subordinates and recommends disciplinary actions. 9. Compiles annual reports to the State Controller’s Office and Auditor-Controller’s Office. 10. Assists and serves as a liaison with staff of the Information Technology Department to plan, modify and develop tax systems to comply with state law. 11. Reviews claims for refund of delinquent penalty on secured and unsecured property taxes and makes recommendation on whether to refund based on California Revenue and Taxation Codes, Government Codes and County guidelines. Appears at appeal hearings on behalf of the Department. |
MINIMUM QUALIFICATIONS
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Either I Experience Or II Experience |
KNOWLEDGE AND SKILLS
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Knowledge of:
• State and Federal laws and regulations on collection and collection enforcement • State Revenue and Taxation Code relating to property tax assessments and collections • Government code of the State of California relating to the duties and responsibilities of local government tax collector. • Principles and practices of management and systems analysis, public administration, personnel management and supervision • State Controllers Reference Manual • Tax data processing systems Ability to: • Plan, organize and direct complex property tax and collection matters. • Interpret and apply legal administrative concepts to government practices • Analyze data and situations accurately and adopt effective course of action • Organize and supervise the training and work of professional, technical and clerical staff. • Establish and maintain cooperative relationships with peers, staff, the public, other County departments and agencies, and others that come in contact in the course of work • Prepare comprehensive reports related to property and utility taxation, and collection, and related communication • Interpret, explain and apply financial regulations, policies and procedures. • Communicate effectively orally and in writing |
CLASS SPEC HISTORY
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Newspecs: 0137.doc
SG:cs 12/22/10 CSC Date: 1/12/11 DR:cs Revised 4/20/16 CSC Date: 6/8/16 |
BENEFITS
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Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being
For your Financial Future
For your Work/Life Balance
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. |