$37.42-$56.11 Hourly / $6,486.13-$9,725.73 Monthly / $77,833.60-$116,708.80 Yearly
Gathers
information and documents current procedures; analyzes and evaluates
operational procedures and production systems; develops system documentation and user procedures; modifies existing system
documentation or user procedures; develops
functional specifications or modifies those existing in order to increase utility;
formulates logical statements of business problems
and devises procedures for solutions, usually
through computer systems.
Participates in training to increase and enhance competencies; conducts training sessions.
Identifies and corrects systems
problems; obtains software
patches; applies patches
and upgrades; analyzes
and resolves production system problems;
redesigns production systems and/or runs as needed.
Ascertains demands
and impact of computer systems
on data center and users; reviews projects
relative to efficiency of operations and time limitations; conducts post-installation
reviews of systems and programs to determine if efficiency goals are
accomplished; recommends system modifications to improve operating efficiency.
Ensures the daily production batch schedule is completed; develops
and participates in implementation of application programs
from specifications; develops production runs from instruction; assists in the development of standards and procedures for quality control
of data processing operations; monitors performance to ensure that the application
is functioning properly and effectively.
Provides technical support to the user/customer during
the software installation process/operations; confers with users about
hardware and software
questions.
Assists users
in walk-through of system software or hardware on personal computers and
attachments; arranges for/or provides training to users.
Evaluates, acquires, and coordinates installation of third-party software products; serves as user liaison
for development and maintenance projects.
Develops and/or modifies application programs from program
specifications; develops and/or
modifies production runs according to instructions.
Coordinates system
conversion effort and performs necessary tasks; prepares test data and verifies system
test results, analyzes, and resolves system problems, consults with users
and technical and functional project
team members on questions or problems; coordinates scheduling of maintenance with vendors.
Participates in testing and evaluation of current disaster recovery plans on a periodic basis.
Converts data
from various sources for entry into databases; writes programs using various
computer languages to manipulate data and produce reports; reformats existing
data to maintain its integrity; develops user instructions; and establishes and
maintains related procedures and symbol set libraries; designs project maps and databases; analyzes reports; and produces final prints using various types of printers
and plotters; provides
imaging support for users;.
Assists in/or plans and organizes the work programs
for assigned projects;
establishes logical sequence
for tasks; identifies personnel skills required; reports the progress and performance of tasks; coordinates departmental involvement; ensures
continuity of activities, ensures the
efficient operation of the project team.
Performs assorted system management tasks using a variety of automated tools in order to support other related system software products (i.e., security, change management); maintains working knowledge and expertise in system software products.
Performs related work as required.
Working knowledge of: data processing and business functions; processes, procedures and techniques for converting manual operations into automated systems.
Ability to: conduct independent research and prepare reports; analyze information and document procedures and processes; prepare detailed procedures manuals; perform project staff and librarian duties; express oneself clearly and concisely, both orally and in writing; establish and maintain effective working relationships with others.