Under general supervision, performs specialized clerical and support duties related to the County motor pool vehicle program; may supervise, lead, and/or participate in the routine maintenance of motor pool vehicles and facilities; and does related or other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules.
CLASS CHARACTERISTICS
The incumbent in this single position class in the Department of Public Works is responsible for coordinating the daily operation of County motor pools which includes monitoring the computerized reservation system for errors and problems, making data corrections in the system as needed, maintaining and updating records and logs, and running system reports. The incumbent may also coordinate and/or participate in the routine servicing of vehicles, and may supervise or lead support staff.
TYPICAL DUTIES
Monitors and coordinates the dispatching of motor pool vehicles requested by authorized personnel through a computerized reservation system; exercises independent judgment to make appropriate adjustments of reservations as needed to resolve problems and/or to optimize vehicle usage; monitors the pick-up, location, and delivery of vehicles; troubleshoots and corrects routine problems to the reservation system; receives and responds to customer service calls regarding reservations or vehicle issues; assists drivers in reporting an accident.
Reviews vehicle usage and rental records in order to determine if cars are utilized in accordance with program policies; updates vehicle inventory in the system as vehicles are added or removed from service.
Performs routine functional tests on vehicles to determine if repairs are needed; may deliver vehicles to and from the repair shop; may rotate vehicles to and from the various motor pool sites.
Coordinates the day-to-day operations of the central motor pool garage and related vehicle parking locations; reports and helps resolve vehicle safety hazards or facility-related issues.
May, as an ancillary duty, serve as a supervisor or lead worker over support staff who perform routine vehicle and facility services such as refueling, checking fluids and tire pressure, checking and maintaining batteries, and performing basic janitorial and grounds keeping duties; conducts safety meetings as needed.
May direct or perform routine facility-related tasks; prepares and maintains records as needed for compliance with state, federal, and/or County requirements.
Attend trainings and meetings as assigned.
MINIMUM QUALIFICATIONS
EITHER PATTERN I
Experience: One year of experience assigning, renting, or dispatching vehicles to customers for short-term use using a computerized vehicle tracking and/or reservation management system.
OR PATTERN II
Experience: Two years of experience performing routine maintenance on vehicles which required computerized record keeping and the use of standard business software.
Substitution: Completion of 30 semester/45 quarter units from an accredited college or university may substitute for one year of the required experience.
OR PATTERN III
Experience: Three years of general clerical, secretarial, and/or office technical work which required the use of computers and standard business software.
Substitution: Completion of 30 semester/45 quarter units from an accredited college or university may substitute for one year of the required experience.
AND FOR ALL PATTERNS
License and Certificates: Possession of a valid California driver’s license.
KNOWLEDGE
Office practices and procedures; clerical record-keeping and accounting methods; personal computer systems and standard business software; basic arithmetic; methods of gathering, organizing, and reporting data; basic customer relations techniques; basic principles of training and supervision; tools and equipment related to routine servicing of vehicles.
ABILITY
Utilize standard office procedures and equipment, including computers and standard business software; maintain manual and computerized records; understand and apply program policies, procedures, rules and requirements pertaining to assigned activities; establish priorities; follow oral and written instructions; communicate effectively with others and obtain/provide information, including during stressful situations; write clearly and legibly; work cooperatively with others; lead or supervise others; perform basic arithmetic calculations, including basic bookkeeping; learn to perform routine servicing of automobile with gas, oil, water, and air; park vehicle in small spaces.
PHYSICAL/MENTAL REQUIREMENTS
Mobility – frequent standing and walking; frequent keyboard operation and sitting for long periods of time; occasional pushing, pulling, balancing, bending, twisting, climbing, kneeling, squatting; Lifting/Carrying - ability to frequently lift up to 25 pounds; Dexterity – frequent handling, reaching, grasping, and fingering; Hearing/Talking - frequent hearing and speaking, both normal speech and loudly over equipment noise; occasional hearing/talking on a radio; frequent hearing/talking on the telephone and in person; Visual – frequent use of good overall vision and reading/close-up work; frequent use of color perception and eye/hand coordination; frequent use of depth perception and peripheral vision; Environmental – frequent potential exposure to dirt, dust, smoke, fumes, and odors; occasional potential exposure to varied weather conditions or working with hazardous materials; Emotional/Psychological – frequent concentration and working independently; Special Requirements - occasional travel, working overtime, evenings.
San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.
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