City and County of San Francisco

Under direction, performs important and responsible professional and technical work in specialized areas of Employment & Training such as job development, training, vocational assessment, program monitoring and program evaluation; and performs related duties as required.

The 9704 Employment & Training Specialist III performs specialized functions in a technical area of expertise and serves as a resource to both staff and clients in Employment & Training programs. This level is distinguished from the 9703 Human Services Agency Employment & Training Specialist II in the greater complexity of work; employees at this level possess a significant level of specialized, technical or functional expertise beyond that expected at the journey level. The 9704 classification is distinguished from the higher level positions in the Employment & Training Series in that the latter are assigned greater supervisory and managerial responsibility and authority.

Some positions may be required to supervise subordinate clerical or technical staff; however, supervisory responsibilities are ancillary to the main focus of the position.

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

Job Development Specialty:
1. Analyze local labor market needs and research available employment and training opportunities.

2. Contact and develop unsubsidized jobs and opportunities for pre-employment worksites in the public/private sectors.

3. Develop and maintain effective working relationships with employment service providers and inter/intra-agency staff.

4. Assist job-ready clients with job search and placement. Locate suitable training sites for placement of participants requiring additional training and experience.

5. Compile data and statistical information and reports as needed.

6. Work closely with the Employment Development Department and other private, public, and community agencies in providing job leads to participants.


Training Specialty:
1. Design and present employment training classes to participants, departmental staff, and other agencies.

2. Write and edit training manuals, including forms and procedural memos as required; maintain curriculum and training materials; provide training materials to staff and other agencies.

3. Instruct participants on skill development in the area of life skills, reading, language development and math.

4. Supervise, advise and provide guidance to participants during Job Club/Job Search; establish and maintain participant files.

5. Assist participants in preparing forms, letters, and necessary paperwork for employment.

6. Help write, edit and compose resumes and input on computer utilizing word-processing and other software.

7. Evaluate training needs for new and current participants; develop new training materials for programs to meet the needs of participants.

8. Analyze and interpret new laws, policies and regulations as related to the program and make recommendations to incorporate in the employment/training program

9. Collect data, maintain records, and prepare reports as related to the employment/training program.

Assessment Specialty:
1. Administer standardized vocational tests to program participants.

2. Evaluate, score, and interpret the results of assessment tests administered.

3. Prepare complete reports on results of interviews and tests, including recommendations of employment possibilities and training requirements.

4. Consult with participant and employment specialists in the development of employment plans,

5. Coordinate test administration with outside vendors, service providers and various public and private agencies.

6. Prepare statistical reports for management and staff regarding assessment unit activities.

7. Provide staff training in assessment specialty.

Knowledge of: Services and activities of the assigned program; principles and practices of training, principles and practices of assessment testing and counseling; socioeconomic, employment, and labor trends and practices; services provided by related agencies; pertinent federal state, local and departmental laws, policies and procedures; and computer applications related to the functional specialty.

Ability to: Communicate effectively orally and in writing to individuals and groups; establish and maintain cooperative working relationships with participants, other employees, vendors, and representatives of public, private and community based agencies; develop rapport with participants and provide a high level of customer service; work independently with minimal supervision; assess program training needs and develop and conduct appropriate training.

Special Requirements:
Essential duties involve the following physical skills and work environment:
Positions involve physical activities of sitting, standing, and walking, and require the ability to work in a confining workspace and under conditions of extreme noise. May require hand/eye coordination and manual dexterity for computer use. May involve extensive VDT exposure.

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:
Possession of a baccalaureate degree from an accredited college or university.

Experience:
Two (2) years (4000 hours) of experience in workforce development, human resources, recruitment, training or a closely related field.

License and Certification:
Some positions require possession of, or ability to obtain, an appropriate, valid California driver's license.

Substitution:
Additional qualifying experience may be substituted for the required degree on a year-for-year basis (up to a maximum of two years). Thirty (30) semester units or forty-five (45) quarter units equal one (1) year.

Amended: 2/25/2015

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.