City and County of San Francisco

Under direction, plans, administers and directs the activities of a staff engaged in disaster and emergency planning work in the areas of homeland security and emergency services citywide and performs difficult and complex professional and technical disaster, exercise development, and emergency planning work. 

Responsible for coordination, development and promotion of emergency service operations, plans, exercises and processes within a comprehensive emergency management program and responding to local disasters and emergencies.

The Emergency Services Coordinator IV is the supervisory level in the professional Emergency Services Coordinator series.  This class is distinguished from the Emergency Services Coordinator III by the increased level of difficulty in the scope of work and supervision responsibilities.  At this level, decisions typically involve allocation, supervisory application, and deployment of existing resources.  This class requires frequent interpretation of policies, procedures and guidelines.  Work may require the development of recommendations consistent with directives, policies and regulations.  This class has regular contact with higher-level positions, internal or external, for the purpose of negotiating solutions to major or controversial issues within policy guidelines, but requiring procedural changes.

The Emergency Services Coordinator IV supervises the activities of subordinate professional, technical and administrative support emergency services staff.

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Supervises, trains, assigns, and evaluates the activities of staff; develops work plans, establishes performance goals and objectives; and monitors and reviews work in progress, providing assistance and guidance.

2. Develops and implements disaster and emergency planning procedures; recommends disaster and emergency planning polices; provides information on and interpretation of policies and procedures; acts as technical advisor on studies and problems relating to emergency and disaster planning.

3. Performs and manages disaster and emergency planning work in the areas of homeland security and emergency services citywide; and develops and coordinates the creation and implementation of emergency and disaster plans, policies and procedures for individual departments.

4. Performs and manages disaster and emergency training and exercise program citywide; and develops and coordinates the creation and implementation of emergency and disaster exercise plans, policies and procedures for individual departments.

5. Gathers, analyzes and interprets emergency planning data and prepares recommendations; assesses and analyzes opportunities for improvement, implements improvements; negotiates and resolves difficult and complex issues and problems, in cases where interpretation is involved, conducts thorough analysis to justify recommendations and decisions.

6. Prepares difficult and complex technical records and plans, and planning reports.

7. Administers, coordinates and presents Emergency Operations Center training for City employees and emergency responders.

8. Represents the department in public meetings with City Department Heads, community partners, agency representative and elected officials to provide information on planning policies and procedures and explain departmental decisions.  

9. Collaborates with and provides information and advice or consults with representatives of government, public safety agencies, community groups, business organizations and the public regarding emergency services.

10. Responds to local disasters and emergencies, performing duties as assigned during an emergency in which the Department of Emergency Management is involved, including working in the Emergency Operations Center during activations. 

11. Coordinates services at large events to ensure efficient and effective management of the City’s response at planned events.

12. Performs related duties and responsibilities as assigned.

Knowledge of: principles, practices, purposes, scopes and techniques of various phases of disaster planning and plan writing; and statistical and research methods and the sources of information and data related to disaster planning.

Ability to: collect, analyze and interpret data pertaining to emergency planning; make sound conclusions and/or logical recommendations that consider the consequences and impact of decisions; prioritize, plan, assign, direct, monitor, and evaluate the work of assigned staff; instruct and train employees’ performance to maximize efficiency and productivity; speak in a clear, concise, organized and relevant manner so that listeners can understand information conveyed; communicate courteously, verbally persuade, elicit feedback and listen to others; and make oral presentations of findings and recommendations in public hearings; prepare written communications including  correspondence, instructional memos, and technical reports in a clear, concise, effective, and well-organized manner; deal tactfully and effectively with the general public, governmental officials, professional and technical persons and employees; and use a computer to research, extract and process information and prepare correspondence, written reports, and other documents.

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education/Training:
Possession of a baccalaureate degree from an accredited college or university; AND
Completion of United States Department of Homeland Security, FEMA, Emergency Management Institute Courses: IS 100.b or ICS 100, IS 200.b or ICS 200, and IS 700/800.

Experience:
Six (6) years of experience in emergency/disaster planning and management or a closely related field, which must have included two (2) years in a lead, supervisory, or project management role.

Substitution:

Possession of a baccalaureate degree from an accredited college or university in Business, Public Administration, Emergency Management or a closely related field can substitute for up to two (2) years of the required experience.  The two (2) years of lead, supervisory or project management experience cannot be substituted.

Possession of a master’s degree from an accredited college or university in Business, Public Administration, Emergency Management or a closely related field can substitute for up to three (3) years of the required experience.  The two (2) years of lead, supervisory or project management experience cannot be substituted. 

Additional experience in emergency/disaster planning and management, as described above, may substitute for the required degree on a year- for-year basis.  Thirty (30) semester units or forty-five (45) quarter units equal one (1) year.

Possession and maintenance of a valid California driver’s license.

Required to carry a pager and serve as the on call Duty Officer and Emergency Operation Center staff member on a rotational basis; and work weekends, evenings, shifts, and holidays, as assigned.

PROMOTIVE LINES
To: This is the highest level in the Emergency Service Coordinator series
From: 8603 Emergency Services Coordinator III

ORIGINATION DATE:  May 21, 2012