City and County of San Francisco

Under general direction, is responsible for the proper dispatching of all fire and emergency apparatus in answering fire and other emergency alarms; plans, assigns and supervises the work of subordinate personnel engaged in such activities; and performs related duties as required.

Requires responsibility for: interpreting and enforcing existing methods and procedures in connection with dispatching fire apparatus and emergency equipment; making occasional contacts with other departmental personnel in connection with fire alarm dispatching matters; supervising the preparation and maintenance of ordinary operating reports and records.

1. Prepares tour-of-duty schedules for subordinate dispatchers; observes and supervises the dispatching of equipment for adherence to departmental rules and procedures.

2. Supervises the maintenance of all records and statistics pertaining to fire department response to fires; prepares summaries of equipment dispatched and repairs and tests made to the fire alarm system.

3. Trains new fire dispatchers in the use of fire alarm equipment and methods of testing related equipment; supervises the testing of all fire alarm equipment.

 Requires comprehensive knowledge of: the fire alarm system and equipment of the city; streets and fire station locations; fire department rules and regulations covering the handling of fire apparatus; the methods and techniques used in testing electrical circuits and making related adjustments.

Requires ability to: plan, assign and supervise the work of subordinate employees; maintain operating records and prepare related reports; make quick decisions and use good judgment in the handling of emergency situations. Requires considerable skill in testing, operations and maintenance of fire alarm systems and circuits.