City and County of San Francisco

Under general direction, the Parking Enforcement Administrator plans and directs the activities of a group of Senior Parking Control Officers and other staff assigned to the Enforcement Section of San Francisco Municipal Transportation Agency (SFMTA).  The Enforcement Section is responsible for enforcing federal, state and local parking laws, regulations/ordinances, traffic control and other related functions for the SFMTA.

This class is distinguished from class 8216 Senior Parking Control Officer by the increased responsibility in the administration and oversight of the Enforcement section. It is distinguished from the Parking Enforcement Manager in that the former class is responsible for the supervision and oversight of day to day activities of the section.

The Parking Enforcement Administrator is a second level supervisor and supervises, through Senior Parking Control Officers, a section of Parking Control Officers or program of Enforcement Section.

According to Civil Service Commission Rule 409, the duties specified below are representative of the range of duties assigned to this job code and are not intended to be an inclusive list.

1. Manages, plans, organizes, administers, directs and oversees programs in the Enforcement Section.   This includes implementation of policies, procedures, rules, and regulations regarding parking enforcement and traffic control.

2. Manages a fleet of vehicles for the Section which includes ordering and coordinating the repairing and maintenance of the fleet; manages the maintenance and operation of all enforcement facilities; initiates, approves, and monitors the procurement, storage, distribution, and maintenance of equipment and supplies.

3. Schedules, coordinates, and assigns employees to various  work schedules, assignments, planned and unplanned events; evaluates the deployment and assignments and makes adjustments, as necessary; collaborates with other SFMTA divisions and departments/agencies, as necessary.
       
4. Participates in the development of the Section budget and utilizes existing system to monitor the budget; approves and monitors the section/employee overtime, payroll; and ensures that cost recovery events are billed properly. 

5. Establishes, implements, monitors and evaluates performance standards such as attendance, productivity, and conduct in conjunction with the division and agency goals.  Develops and conducts new and in-service training programs as required; initiates, recommends, and coordinates disciplinary action, as required.

6. Reviews, investigates and responds to internal and external inquiries and complaints; conducts investigations, as necessary, to address matters related to accidents, employee conduct, and other related areas.

7. Establishes open lines of communication with members of the public, residential community, business community, public and private agencies; represents the Agency in public meetings. 

8. Utilizes various computer applications/programs, internet, network and email in the preparation of management status reports, activity reports, spreadsheets etc. 

9. Acts as liaison with Human Resources Division in the hiring and termination of staff and other personnel related matters.

10. Performs related duties as assigned.

Knowledge of: federal, state, and local parking laws, regulations and ordinances, and related policies and procedures; knowledge of federal, state and local rules and regulations regarding personnel matters; Memorandum of Understanding; handling first level grievances; and recommending and implementing progressive discipline.

Ability to: plan, develop, implement and evaluate assigned programs efficiently utilizing resources; administer and monitor budget; direct activities of employees engaged in enforcement  activities; define goals and objectives; interpret policies and procedures; motivate staff to achieve desired goals; provide training; foster cooperation and teamwork; determine and establish priorities; schedule and coordinate tasks or events in a logical manner so as to maximize staff and resources; anticipate problems and consequences; take steps to mitigate problems; set standards; meet predefined goals with prescribed timetables; conduct studies and make recommendations; identify problems and analyze situations and their causes and take effective courses of action; identify and choose appropriate solutions to problems in a quick and effective manner based on relevant information and circumstances; use various computer  programs and applications in the preparation of reports, memos and spreadsheets; interpret and apply relevant municipal codes and ordinances; write clear, concise and accurate letters, memos, directives  and reports; read, comprehend and disseminate written information; communicate in a clear, concise and effective manner with subordinate staff, other divisions, and the general public; maintain effective working relationships with peers, managers, staff, and members of the public; interact in a professional, respectful and responsive manner with employees, members of the public and city departments; and interact professionally, patiently, and effectively under stressful situations.

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement. 

1. Experience: Five (5) years of full-time verifiable experience in vehicle parking code enforcement and traffic control field experience with a public agency which included extensive interaction with members of the public of which three (3) years must be at the supervisory level.

2. Education: Two (2) years (60 semester units/90 quarter units) of college-level coursework in business administration, public administration, criminal justice or a related field from an accredited college or university.

Substitution: 
1. Additional college-level coursework in business administration, public administration, criminal justice or a related field from an accredited college or university beyond the Minimum Qualifications as described in minimum qualification #2 may substitute for one year of the required three (3) years of supervisory experience. (30 semester units/45 quarter units equal one (1) year of experience)

2. Additional supervisory level experience beyond the Minimum Qualifications as described in minimum qualification #1 may be substituted for the educational requirement described in minimum qualification #2 on a year-for-year basis. (30 semester units/45 quarter units equal one (1) year of experience)

Training:  Basic proficiency in computer applications; e.g. Microsoft Word, Excel and Outlook. (To be tested prior to appointment and/or tested during probationary period)

Possession of a valid Class C driver's license.

Amended Date: 2/27/2015

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.