City and County of San Francisco

Under general direction, supervises the activities of subordinate personnel engaged in conducting inspections of all types of consumer utility services.

Class 7204 Chief Water Service Inspector is distinguished from Class 7317 Senior Water Service Inspector in that the former is a second-level supervisor.

Supervises 7317 Senior Water Service Inspectors and other subordinate staff.

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Supervises subordinate personnel in the proper execution of assignments and field operations; oversees in-service training of all new employees. 


2. Conducts special inspections of unusual plumbing and water service problems referred by subordinates. 


3. Oversees the meter reading operations for various districts and rerouting of meter readers. 


4. Investigates important consumer complaints in order to assist in the final solution of difficult problems; ensures that all complaints and field orders are handled in an efficient and expeditious manner. 

Knowledge of: Water distribution system and consumer services; water meters and domestic and commercial plumbing systems and fixtures.

Ability and Skill to: Make detailed and accurate field investigations and determinations; detect faults and remedy conditions found or initiate and recommend necessary alterations and repairs; deal amiably and favorably with consumers, property owners, tenants, property managers and others, organize and direct supervisory and service employees in a number of geographical districts.

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:
Possession of a high school diploma or equivalent (GED or High School Proficiency Examination). 

Experience:
Five (5) years of experience in utility service field investigations, of which two (2) years must be in a supervisory capacity over subordinate staff who perform work equivalent to Class 7316 Water Services Inspector. 

License and Certification: 

Possession of a valid Class C driver license. 

Positions at the SFPUC-Water Quality Division and Water Supply and Treatment Division require possession of a Grade 3 – Water Distribution Operator Certification upon hire, AND the following certifications within twelve (12) months of hire date: 

a) Backflow Prevention Assembly Tester Certification
b) Cross Connection Control Specialist Certification 
c) Grade 4 – Water Distribution Operator Certification

Substitution:

SUPPLEMENTAL INFORMATION Nature of work may involve considerable sustained effort with occasional heavy work requiring manual dexterity in lifting water meter cover weighing up to 90 pounds, in inclement weather conditions with frequent exposure to various environmental elements and health hazard materials. Some positions may require working nights and/or weekends.
PROMOTIVE LINES
To: From: 7317 Water Services Inspector
ORIGINATION DATE:
AMENDED DATE:	07/1/1977 (Retitled); 08/22/18
REASON FOR AMENDMENT	To accurately reflect the current tasks, knowledge, skills & abilities, and minimum qualifications.
Business unit(s):	COMMN

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.