According to Civil Service Commission Rule 409, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
1. Plans, coordinates, assigns and supervises, through subordinate supervisors, the work of employees engaged in fabricating, installing and maintaining approximately 200,000 traffic signs and conducting related field surveys and inspections.
2. Monitors and evaluates the performance of subordinate staff; monitors and documents attendance; reviews and approves requests for leave and/or overtime; meets with employee representatives as necessary.
3. Oversees, develops, implements and evaluates a variety of technical, safety, and customer service training programs for Shop personnel.
4. Prioritizes and delegates work orders received from Traffic Engineering and other sources; assigns project work flow, makes field inspections and coordinates completion of work.
5. Coordinates the work of the section with other departmental sections, agencies and construction programs.
6. Oversees, through a subordinate supervisors, Sign Shop Office activities and record keeping; oversees the maintenance of operational, statistical and other Sign Shop records.
7. Assures availability of materials, vehicles and equipment used in traffic signs operations for Sign Shop Section; supervises the ordering, stocking, and dispensing of materials and supplies.
8. Oversees the general maintenance and security of the building that houses the Sign Shop; maintains overall integrity of security alarm system.
9. Responds orally and in writing to citizen complaints and informational requests; maintains automated records for the resolution of disputes, litigation, and citizen appeals; works to ensure high level of customer service by subordinate staff; may provide testimony in court.
10. Evaluates overall functions and productivity of the Sign Shop Section staff; establishes annual, monthly, and daily goals based on assigned and anticipated workload, available staff, equipment and materials; monitors and evaluates activities, work completed, operational and activity records and statistics; uses computers to prepare monthly and annual reports on the performance of the Section and on the status of various projects.
11. Develops, implements and evaluates procedures and standards for the installation, repair, and inspection of traffic signs; develops and oversees a preventive maintenance program for signage; assists in traffic engineering division in long range planning for signage throughout the City.
12. Researches, implements and evaluates methods and procedures to improve safety, cost effectiveness, and productivity, including assessment of various materials and equipment; evaluates and recommends methods to meet service levels, control expenditures, and implement cost savings.
13. Projects basic staffing levels, overtime estimates, equipment, material and other requirements for the Sign Shop; makes recommendations for Section budget.
14. Drives a motor vehicle to attend meetings at a variety of locations and to inspect work of subordinate staff.
15. Performs related duties as required.