City and County of San Francisco

Rent Board Supervisor (#2982)

$48.39-$58.81 Hourly / $8,387.00-$10,194.00 Monthly / $100,646.00-$122,330.00 Yearly


Definition

Under general direction. supervises subordinate staff in the processing of complaints concerning housing and rent control problems acts for the Executive Director and Deputy Director in their absence: represents the Rent Arbitration Department before boards and commissions; and performs related duties as required.

Distinguishing Features

Incumbents in this classification assist in the overall administration and operation of the Rent Arbitration Board. This class reports to the Deputy Director and Executive Director for administrative and policy direction. The Rent Board Supervisor implements and oversees the efficient functioning of the rent and eviction units. This class is distinguished from the class of Citizen Complaint Officer in that employees in this class have significant supervisory responsibility and serve an advisory role in housing and rent control matters.

Examples of Important and Essential Duties

1. Plans, schedules, assigns and supervises the work of staff engaged in rent and eviction procedures: selects, trains, and evaluates the performance of assigned personnel.

2. Supervises the collection of pertinent data and statistical information: synthesizes and prepares numerical summaries and narrative reports: as assigned, acts as the data processing coordinator for the computer system.

3. Identifies management and administrative problems and implements effective procedures. designs appropriate forms: researches and analyzes applicable state and local laws: ensures conformity and effectiveness of existing procedures with mandated Rent Board responsibilities.

4. Develops and coordinates an effective public outreach program to disseminate information regarding Rent Board areas of jurisdiction: acts as liaison to public and private organizations and agencies. maintains media contacts: represents the Board at community events. meetings and legislative hearings.

5. Confers with Rent Board staff, landlord and tenant organizations. city department heads or their representatives and legal agencies concerning all types of housing and rent control matters.

Knowledge, Skills and Abilities

Comprehensive knowledge of: statutes, ordinances, charter and other legal provisions relating to landlord-tenant law: the principles of organization and management; public relations; social and economic conditions of the city as they pertain to housing; the San Francisco Residential Stabilization and Arbitration Ordinances and Rules and Regulations.

Ability and skill to: plan, organize and direct the work of subordinates; collect data and prepare statistical and narrative report; resolve conflicts; implement training programs; analyze situations and adopt an effective course of action; speak and write effectively.

Experience and Training

A bachelor’s degree from an accredited four year college or university with major course work in public administration. political science. business administration, law or economics AND at least two years of progressively responsible experience in government, non-profit agency or community organizational work involving the application of laws and ordinances relating, to regulatory functions, planning, real estate, or rent control: or an equivalent combination of training and experience.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

CLASS: 2982; EST: 1/1/1900; REV: 1/1/1900;