City and County of San Francisco

Health Worker IV (#2588)

$38.71-$47.06 Hourly / $6,710.00-$8,158.00 Monthly / $80,522.00-$97,890.00 Yearly


Definition

Under general supervision, supervises, coordinates, and instructs a staff of paraprofessional workers in a service program of the Public Health Department; participates in organizing and directing in-service training activities for Health Workers; provides administrative supervision for Health Workers and assists in planning for their most effective use in the assigned program; provides community oriented direct and indirect services; and performs related duties as required.

Distinguishing Features

This is the fourth level in the Health Service Career ladder. The Health Worker IV differs from Health Worker III in that the former will usually be assigned to supervise a staff composed of Health Workers and others, and may be assigned responsibility for the supervision of a specific program or program component.

Supervision Exercised

May supervises a staff of paraprofessional workers in a service program of the Public Health Department.

Examples of Important and Essential Duties

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

  1. May supervise a specific health or rehabilitation program; plans, directs, and coordinates the educational, recreational, therapeutic and work projects of the program participants as directed by professional-staff.
  2. Supervises and trains lower classification of paraprofessional personnel in the skills required for successful performance of their assigned duties; assists in preparation of in-service training materials; provides liaison with Team Leaders regarding function and performance of Health Workers I, II, and III.
  3. Meets with representative of the local community and professional and social agencies to inform them of the scope of available treatment programs and to elicit their cooperation and support; provides community education services.
  4. Assists in planning and execution of programs and operations, research projects, and reports, as directed; evaluates data and suggests programs in the preventive areas of social and health adjustments.
  5. May interview and screen program clients, identifying general client condition; performs crisis intervention activities under professional direction; provides broad social counseling activities and assists in group therapy sessions.
  6. When assigned to a specialized activity program, is responsible for supervising the program on specified wards or units and/or assisting the director of the program.

Knowledge, Skills and Abilities

Knowledge of: the ethnic, economic and social factors effecting the residents of the neighborhood served by the health program and the ability to read, speak, and write English as well as the language predominant in the district service; physical and emotional symptoms and resources available for their resolution; community services and agencies; group methods and techniques of mental health education; health program principles.

When assigned to a specialized activities program, requires good working knowledge of: the principles of activity therapy; the health and emotional problems of the chronically ill, aged and disabled; requires basic knowledge of budget preparation.

Ability and Skill to: assume a high degree of responsibility; undertake supervisory duties; provide effective liaison between staff, patients, neighborhood residents, and programs involving these groups.

When assigned to a specialized activities program, requires ability to: supervise, train and work with others, including activity leaders and volunteers; coordinate overall activity program with activity leaders' and volunteers' schedules; implement activity programs; evaluate the capabilities, needs and interests of individual patients.

Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:

None

Experience:

Three (3) years of verifiable experience within the last five (5) years, performing a combination of at least two (2) of the following duties: ; Serving as a liaison between targeted communities and healthcare agencies; providing culturally appropriate health education /information and outreach to targeted populations; providing referral and follow up services or otherwise coordinating care; providing informal counseling, social support and advocacy to targeted populations; escorting and transporting clients; providing courier/dispatcher functions; performing pre-clinical examinations of vital statistics, such as measuring a patient’s weight, height, temperature and blood pressure.

License and Certification:

None

Substitution:

Possession of a Community Health Worker Certificate from City College of San Francisco can substitute for 6 months of experience.

Notes

SUPPLEMENTAL INFORMATION

ORIGINATION DATE: 12/18/72

AMENDED DATE: 5/5/80; 3/31/15; 11/09/15

REASON FOR AMENDMENT: To accurately reflect the current tasks, knowledge, skills and abilities defined in the most recent job analysis conducted for this job code.

BUSINESS UNIT(S): COMMN SFMTA SFUSD

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

CLASS: 2588; EST: 12/18/1972; REV: 11/9/2015;