$33.65-$40.86 Hourly / $5,833.00-$7,083.00 Monthly / $69,992.00-$84,994.00 Yearly
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
1. Selects, trains, and supervises Unit Clerks in an outpatient clinical setting.
2. Monitors and coordinates clerical activities including the preparation and completion of medical records charts, scheduling of patients' appointments, and the billing of patient visits.
3. Participates in the planning, development and implementation of clerical and receptionist activities; implements and interprets policies, methods and procedures.
4. Performs clerical tasks such as scheduling appointments, referring patients to appropriate clinics, requesting and checking medical record charts, processing clinic forms, screening patient accounts.
5. Serves as liaison between the clinic's clerical staff and medical, nursing and support staff, administrative staff, and patients in regard to the clinic's clerical operations.
6. Develops budgetary requests for personnel, equipment and supplies; maintains equipment and supplies.
Knowledge of: medical terminology, hospital routines and procedures; general clerical and basic mathematical procedures.
Ability and Skill to: plan, organize, supervise and evaluate the work of subordinate employees in an outpatient clinic setting; instruct and train clerical employees; establish and maintain effective working relations with staff, patients and visitors; plan organize and maintain clerical records; effectively respond to unusual situations and identify and resolve a variety of problems and issues.
These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.
Education:
Experience:
Two (2) years of medical clerical experience in a hospital unit, doctor’s office or equivalent. This experience must have been gained within the last three (3) years.
License and Certification:
Substitution:
Completion of a recognized Certified Unit Clerk/Coordinator Program or completion of a recognized Medical Assistant/Clerical Training Program (Health Care Technology Program) may substitute for 6 months the required experience.
PROMOTIVE LINES
From: 1428 Unit Clerk