$43.24-$52.56 Hourly / $7,495.00-$9,111.00 Monthly / $89,934.00-$109,330.00 Yearly
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
1. Develop and deliver instructor-led technical training classes to City/County employees in the use of microcomputers, operating systems and a wide variety of software applications.
2. Provide guidance in the analysis and resolution of complex problems encountered by students in their use of a wide variety of processing platforms, software and network services.
3. May assist departments in evaluating training requirements.
4. May assist in the evaluation and testing of new software applications and upgrades; evaluate new reaching materials.
5. May provide support for the installation of software and courseware files on training computers.
6. May assist in the preparation of the training schedule, course description guides and training newsletter.
7. May prepare requisitions for software, hardware and supplies.
Knowledge of: Basic functions of commonly used personal computer software; training techniques; current technologies.
Ability and Skill to: Communicate effectively orally and in writing; analyze and categorize data and information in order to determine the relationship of the data with reference to established criteria/standards; advise and provide interpretation to others how to apply policies, procedures and standards to specific situations; exercise the judgment, decisiveness and creativity required in situations involving the evaluation of information against measurable criteria; provide formal instruction in a classroom or other structured setting; establish and maintain effective working relationships with peers, students, users. vendors, and management; use logic and analysis to solve systems problems; read and understand professional journals and literature; prioritize competing requests for service.
These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.
Education:
An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].
Experience:
One (1) year of experience delivering training in computer applications and procedures.
License and Certification:
Certificates may be required to teach certain software program applications.
Substitution:
Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field l.