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Provide varied and complex administrative and technical support to members of the Board of Supervisors.
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Conduct research; gather and maintain data from a variety of sources; provide accurate and detailed information in response to inquiries from Board members, the public, committees and agencies, and others.
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Prepare reports, correspondence, newsletters, publications, and other documents; assist with or conduct special studies and projects.
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Participate in the development of the office work plan, assign work activities, projects and assignments; monitor workflow; review and evaluate existing work programs, methods, and procedures for efficiencies.
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Participate in the selection of staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain high standards necessary for the efficient and professional operation of the office.
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Provide administrative support to district-specific Municipal Advisory Council (MAC) members in accordance with Board member engagement and outreach preferences; secure venue contracts for in-person and/or virtual meetings; attend meetings as needed; prepare meeting notes and reports of proceedings; provide information on pertinent issues, follow-up, changes, and public sentiment as requested.
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Coordinate MAC secretarial contracts and services; update and maintain MAC procedural guidelines; prepare training materials for MAC members.
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Provide administrative support for Town Hall meetings hosted by Board members; schedule in-person and/or virtual meetings; coordinate IT technical support for meetings; request and monitor upgrades to virtual accounts and platforms; prepare meeting notes and reports of proceedings; provide information on pertinent issues, follow-up, changes, and public sentiment as requested.
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Represent the Office of the Board of Supervisors to the general public as needed; review, respond to, and resolve citizen inquiries concerning County operations, procedures, and/or policies on behalf of the Board of Supervisors when appropriate; assist the public with expressed concerns, complaints, or problems.
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Review and route items to appropriate Board member staff and provide accurate and appropriately detailed information for response to inquiries from members of the public, organizations, and other public agencies; provide referral to other sources when appropriate.
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Monitor status of constituent inquiries, pending board items, projects, conferences and meetings; and follow-up and review status with responsible department, individual, organization, or agency.
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Coordinate County Executive Office and Board of Supervisors agenda items and background materials for Board-initiated agenda items; prepare post-meeting Board reports; follow up with affected County departments or individuals as needed.
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Identify emerging issues and provide relevant information for the development of newsletters, websites, and other publications on behalf of Board members; recommend communication methods or strategies to promote engagement and positive messaging.
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Assist with the development and administration of the operational budget for the Office of the Board of Supervisors; assist with the forecasting of funds needed for staffing, equipment, materials, and supplies.
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Contact various County departments, other public agencies, and community organizations and resources regarding policies, procedures, and regulations.
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Schedule and attend meetings, including evening meetings; take notes and prepare reports regarding proceedings and outcome.
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Establish and maintain necessary files and records.
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Build and maintain positive working relationships with coworkers, other County employees, and the public using principles of effective customer service.
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Perform related duties as assigned.