Placer County

Under general supervision, enforce County parking ordinances and policies by patrolling assigned areas, issuing warnings and citations, and ordering impounding of illegally parked vehicles as necessary.

Duties may include, but are not limited to, the following:

• Patrol and issue warnings and citations in assigned areas where parking is controlled or prohibited by County ordinance, code, or agreement; order impounding of illegally parked vehicles as necessary. 
• Advise and educate the public on parking regulations; direct drivers to move vehicles parked illegally to avoid citations; explain applicable laws, policies, and procedures to the public. 
• Operate a radio-equipped vehicle and license plate recognition equipment, if applicable, to patrol and enforce parking restrictions in assigned locations. 
• Answer questions, address complaints, and respond to requests for information from the public and County staff in relation to parking violations or regulations. 
• Log and report daily activities and all suspicious incidents; advise management, law enforcement, and/or emergency personnel of unusual activity, possible safety hazards, vehicles parked overnight, leaking vehicles, and medical emergencies.
• Report missing or damaged parking signs.
• Maintain appropriate records; retrieve data from electronic data processing systems; prepare, review, and maintain forms, files, documents, and correspondence.
• Prepare and deliver verbal and written reports; appear in court as necessary.
• Install and remove tire chains.
• Build and maintain positive working relationships with coworkers, other County employees, and the public using principles of effective customer service.
• Perform related duties as assigned.

Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying.  A typical way to obtain the required knowledge and abilities would be:

Experience: One (1) year of experience involving frequent public contact, preferably in a law enforcement agency.

Training: Equivalent to the completion of the twelfth grade. 

Required License or Certificate:
Possession of a valid driver’s license. Proof of adequate vehicle insurance and medical clearance may also be required.

Knowledge of:

• Parking laws, codes, policies, regulations, and ordinances, including applicable California Vehicle Code parking regulations and County code.
• Principles of effective customer service.
• Modern office procedures, methods, and computer equipment.
• English usage, spelling, grammar, and punctuation.
• Arithmetic and basic mathematical calculations.

Ability to:

• On a continuous basis, know and understand all aspects of the job; identify, analyze, interpret, recall, observe, explain, and enforce policies, procedures, laws, codes, and regulations; observe, respond to, and maintain awareness of a variety of situational factors while in the field; work under time pressure and complete a high volume of tasks with frequent interruptions; focus on a single task for long periods of time; maintain awareness of safety at all times.
• On a continuous basis, walk and stand; reach, balance, and twist to perform office and field work; sit at a desk or in a vehicle for long periods of time; perform simple grasping, pushing, pulling, and fine manipulation; speak, use telephone, write, and use a keyboard to communicate; see and hear with sufficient acuity to perform essential job functions. Intermittently climb, bend, stoop, squat, crouch, and kneel; lift moderate weight. 
• Learn, interpret, explain, apply, and enforce laws, codes, policies, regulations, and ordinances governing the parking of motor vehicles on County roads. 
• Safely operate a County vehicle in all weather conditions; analyze driving conditions and identify safety hazards.
• Utilize a two-way radio, smartphone, handheld citation device, photo and video equipment, modern office equipment, and computers.
• Exercise independent judgment and discretion to analyze and resolve problems.
• Obtain information through interview and dialogue; work fairly and courteously with the public. 
• React calmly and efficiently in confrontational situations.
• Prepare citations and other written materials and documentation in a clear, accurate, and legible manner.
• Maintain accurate records and prepare clear and concise reports. 
• Compile, analyze, and evaluate technical information; prepare evidence for use in hearings and court proceedings; testify regarding such evidence.
• Understand and carry out oral and written instructions.
• Analyze situations quickly and objectively and determine proper course of action.
• Communicate clearly and concisely, both verbally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Work with various cultural and ethnic groups in a tactful and effective manner.
• Work irregular or prolonged hours, including nights, weekends, and holidays.