To plan, organize, direct, supervise, and manage the activities of a large clerical and technical staff performing support services to the Jail Divisions 7-day, 24-hour operation; within the Sheriff's Office; to interpret and apply federal, state and local mandates pertaining to inmate custody and release information; to assist in preparing, implementing and maintaining the budget for the Corrections Clerical unit; and to perform a variety of technical tasks relative to assigned area of responsibility.
The Program Manager level recognizes positions that provide full second-line, direct supervision to employees within a work section and/or assumes substantive and significant programmatic responsibility in a defined area or specialty.
Receives general direction from higher level management staff.
Exercises direct supervision over assigned supervisory, technical and clerical personnel.
Duties may include, but are not limited to, the following:
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Recommend and assist in the implementation of Division goals and objectives; establish schedules and methods for staff involved in providing supervisory, technical and clerical support for jail operations; develop and implement policies and procedures.
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Plan, prioritize, assign, supervise and review the work of staff involved in processing a variety of warrants including criminal, traffic, juvenile and out-of-county staff, and staff performing accounting and payroll functions for the jail; obtain information from prisoners during the booking process; prepare booking record and maintain overall jail records.
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Responsible for compliance with local, state and federal laws and regulations pertaining to inmate information and the Countywide warrant repository, including the arrest and warrant modules of the Corrections Management System (CMS).
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Participate in budget preparation and administration; prepare cost estimates for division’s budget; submit budget justifications for assigned areas of the jail; monitor and control expenditures; manage accounting and audit functions in the jail.
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Select staff; provide and coordinate staff training; conduct performance evaluations; conduct disciplinary investigations when needed, recommend discipline and implement discipline procedures.
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Act as liaison with boards, other County law enforcement agencies, the State and the Department of Justice; assist assigned staff in daily operation of the program as needed.
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Act as liaison with Court Judges regarding court orders, bail schedules and bail enhancements.
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Act as custodian of all jail records to ensure appropriate release of information per legal requirements; oversee record management needs of the Division; ensure proper organization and documentation of jail operations as needed; direct and oversee the processing, maintenance, archiving and purging of booking, bail and other criminal justice records.
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Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints.
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Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service.
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Perform related duties as assigned.
Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience: Five years of increasingly responsible administrative, technical, or operational experience working with highly confidential documents that included interpreting laws, codes, and regulations in order to determine compliance, including at least two years of supervisory responsibility. Experience working in a law enforcement/public safety setting is desired but not required.
Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in public or business administration, organizational development, criminal justice, public safety, or a related field.
Required License or Certificate:
May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.