State of Maryland

A Data Entry Operator Manager II is the second managerial level of work keying large amounts of data from source documents into a computer or onto magnetic tape or disk according to a production schedule.  Employees in this classification supervise lower-level Data Entry Operator Managers I.

Employees in this classification receive general supervision from a higher-level information technology administrator.

Positions in this classification are evaluated by using the classification job evaluation methodology.  The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of the class specification.

The Data Entry Operator Manager II is differentiated from the Data Entry Operator Manager I in that the Data Entry Operator Manager II has supervisory responsibility for Data Entry Operator Managers I while the Data Entry Operator Manager I has supervisory responsibility for Data Entry Operator Supervisors.

Manages, through Data Entry Operator Managers I, the keying of alpha, numeric or symbolic data from source documents into a computer or onto magnetic tape or disk according to a production schedule;

Plans, coordinates, supervises and evaluates the activities of Data Entry Operator Managers I;

Trains Data Entry Operator Managers I;

Consults with Data Entry Operator Managers I on the operation of data entry equipment in the application of policies and procedures of the data entry unit;

Reviews, prioritizes and schedules work assignments and monitors work flow to meet production requirements and customer needs;

Maintains current operating and program manuals to assist staff and to expedite work processed by the data entry unit;

Confers with staff of remote data entry sites, vendors, customers, technical support and agency programming staff to resolve equipment and screen problems;

Calculates staff, inventory and equipment needs for current and future data entry work assignments to maximize use;

Confers with customers to plan, prepare and revise documents for new or revised data entry assignments to facilitate processing;

May coordinate work assigned to shift supervisors to meet production requirements;

May coordinate work of the data entry unit with remote sites to meet production requirements;

May plan and budget for the hiring of contractual employees;

Performs other related duties.

Class Descriptions are broad descriptions covering groups of positions used by various State departments and agencies.  Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

Class Descriptions provide information about the Nature of Work, Examples of Work, General Requirements and Acknowledgements.  The Required Knowledge, Skills, and Abilities; Minimum Education and Experience Requirements; Special Requirements; and recruitment and testing procedures are set by the using agency.

This is a Skilled Service classification in the State Personnel Management System.  All positions in this classification are Skilled Service positions.  Some positions in Skilled Service classifications may be designated Special Appointment in accordance with the State Personnel and Pensions Article, Section 6-405, Annotated Code of Maryland.

This classification is not assigned to a bargaining unit, as indicated by the designation of S (Supervisor), M (Manager), T (Agency Head), U (Board or Commission Member), W (Student), X (Used by Agency or Excluded by Executive Order), or Z (Confidential).  As provided by State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial and confidential employees are excluded collective bargaining.  Additionally, certain executive branch agencies are exempt from collective bargaining and all positions in those agencies are excluded from collective bargaining.

Employees in this classification are eligible to receive overtime compensation.  An employee who works more than the normal workweek is entitled to be compensated for that overtime, as provided by the State Personnel and Pensions Article, Section 8-305.