Software Systems Engineer

BENEFITS: Employees are offered a competitive benefits package which includes health, dental, and life insurance, paid annual and sick leave, paid holidays, and a retirement program.

DRUG TEST: Employment is conditional upon the potential employee passing a preemployment drug test. (The drug test may require the submission of a sample of hair, finger nails, and/or urine that will verify illegal drug use).

EQUAL EMPLOYMENT OPPORTUNITY: Discrimination against any person in recruitment, examination, appointment, training, promotion, retention, discipline, or any other aspect of personnel administration because of political or religious opinions or affiliations or because of race, national origin, or any other non merit factors is prohibited. Discrimination on the basis of age, sex, or physical disability is prohibited except where specific age, sex, or physical requirements constitute a bona fide occupational qualification necessary to proper and efficient administration.

REQUEST FOR ACCOMMODATION: Under the Americans with Disabilities Act, it is the responsibility of the applicant with a disability to request accommodation which he/she requires in order to participate in the application or examination process. The Personnel Department reserves the right to require documentation of the need for accommodation under the ADA. In order to request accommodation in the application or testing process, contact the Personnel Director or Assistant Personnel Director at (334) 625-2675.

I9: Prior to your employment, you will be required to provide to your employer documentation of your identity and employment eligibility in order to comply with the Immigration Reform and Control Act of 1986.

BENEFITS: Employees are offered a competitive benefits package which includes health, dental, and life insurance, paid annual and sick leave, paid holidays, and a retirement program.

DRUG TEST: Employment is conditional upon the potential employee passing a preemployment drug test. (The drug test may require the submission of a sample of hair, finger nails, and/or urine that will verify illegal drug use).

EQUAL EMPLOYMENT OPPORTUNITY: Discrimination against any person in recruitment, examination, appointment, training, promotion, retention, discipline, or any other aspect of personnel administration because of political or religious opinions or affiliations or because of race, national origin, or any other non merit factors is prohibited. Discrimination on the basis of age, sex, or physical disability is prohibited except where specific age, sex, or physical requirements constitute a bona fide occupational qualification necessary to proper and efficient administration.

REQUEST FOR ACCOMMODATION: Under the Americans with Disabilities Act, it is the responsibility of the applicant with a disability to request accommodation which he/she requires in order to participate in the application or examination process. The Personnel Department reserves the right to require documentation of the need for accommodation under the ADA. In order to request accommodation in the application or testing process, contact the Personnel Director or Assistant Personnel Director at (334) 625-2675.

I9: Prior to your employment, you will be required to provide to your employer documentation of your identity and employment eligibility in order to comply with the Immigration Reform and Control Act of 1986.

Analyzes, installs, customizes, optimizes, troubleshoots, and monitors large scale, complex application and system software for the District.

Analyzes, installs, customizes, optimizes, troubleshoots, and monitors complex application and system software such as Enterprise Resource Planning (ERP), database systems, computer operating systems, web servers, application development tools, and systems management tools and utilities.

Provides technical support and advice affecting application and system software projects to the colleges and to the Office of Information Technology.

Installs and uses systems management software to monitor systems activities at multiple sites.

Establishes and monitors system security controls.

Evaluates software packages and new software technologies available from vendors in terms of applicability to the District's system, program objectives, processing efficiency, necessary modifications, and economic feasibility; and makes recommendations regarding procurement.

Undertakes systems capacity planning studies.

Participates in periodic system disaster recovery tests.

Helps assure that software systems work is coordinated with applications systems work to maximize efficiency of the District's computer and telecommunications systems.

Reviews technical manuals and periodicals for information pertinent to software systems.

Confers with computer manufacturers regarding hardware/software interface problems.

Prepares and maintains application and system software documentation.

Trains staff relative to software and new technological processes.

Assists in monitoring District contracts for software packages and services to assure fulfillment of contract terms.

May act for the Software Systems Engineering Manager in his/her absence.

Performs related duties as assigned.

A Software Systems Engineer is a member of a technical team responsible for analyzing, installing, customizing, optimizing, troubleshooting, and monitoring large scale, complex application and system software for the District. An employee of this class receives assignments that are geared towards meeting high-level technical goals and objectives and assuring implementation of software that meets those objectives with maximum effectiveness and efficiency.

A Software Systems Engineering Manager is responsible for managing the work of technical staff engaged in analyzing, installing, customizing, optimizing, troubleshooting, and monitoring large scale, complex application and system software for the District.

General supervision is received from a Software Systems Engineering Manager. Some technical supervision is exercised over staff with lower-level technical skills.

Knowledge of:

Technology and methodology of current application and system software

Application and system software analysis, testing, and maintenance

Command language scripting in Unix, MS-Windows, etc.

Programming languages such as ABAP, Visual Basic, Java, C, C++, Cobol, etc.

Enterprise Resource Planning (ERP) systems such as SAP, Peoplesoft, Oracle, etc.

Database systems such as Oracle, SQL Server, Rdb etc.

System security and access control

Web page design and development using tools such as SAP Portals, .ASP, Dreamweaver, etc.

Principles of central user administration, system security, and software transport management

Principles of systems documentation

Principles, procedures, and methods used in data acquisition, storage, structuring, and retrieval

Characteristics and capabilities of servers, networks, and other related equipment

Principles of training

English usage, spelling, and punctuation

Ability to:

Analyze, install, customize, optimize, troubleshoot, and monitor application and system software

Conduct multiple projects of a complex and technical nature

Respond to highly complex application and system software problems accurately and take appropriate action

Train technical and non-technical staff in the application of new concepts related to software support services

Create clear guidelines, procedures, and documentation

Analyze and interpret detailed systems and procedures

Achieve maximum utilization and efficiency of system resources by using software in the most efficient manner

Analyze and express difficult technical concepts in oral and written communications

Provide technical assistance to users

Meet project schedules and deadlines

Establish and maintain cooperative working relationships with District staff, system users, vendors, and project consultants

Learn new application and system software and update technical skills to adapt to changing technology

Education and Experience:

Graduation from a recognized four-year college or university, with a major in computer science, computer information systems, computer engineering, or a related field AND three years of recent, full-time, paid experience in the analysis, design, and implementation of large scale, complex application and/or system software. Experience with an Enterprise Resource Planning (ERP) system is desirable.

Special:

A valid Class “C” California driver's license may be required for some positions. Travel to locations throughout the District may be required for some positions.

• Medical and dental insurance and vision care plans are provided for employees and their dependents.
• A $50,000 life insurance policy is provided free of charge for each employee.
• New employees receive 12 full-pay days and 88 half-pay days of illness leave.
• At least 15 paid holidays per year.
• Vacation days accrue annually beginning at 10 days and increasing incrementally to 24 days depending on years of service with the District. Vacation days for management and confidential positions begin at 15, 20, or 24 days.
• Other paid time off includes: bereavement leave, personal necessity leave, court subpoena, and jury duty.
• Employees become members of the Public Employees Retirement System. Employees are also covered by Social Security.
• Employee Assistance Program

The examination process may consist of one or more parts which may include a training and experience evaluation, written test, performance test and/or oral interview.

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about his or her ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, he or she should always apply for a position and request reasonable accommodation at the appropriate time.