DTI Administrative Specialist

Applies agency laws, rules, regulations, policies and procedures in maintaining and processing agency information.  Maintains confidentiality and privacy of information.  

Creates official agency word processing documents, databases, spreadsheets, original displays and presentations, forms, brochures and other publications using agency standard software packages.  

Reviews, verifies accuracy and corrects errors in timesheet reporting and leave management systems for team staff and contractors as assigned.  

Serves as liaison with the public, clients and customers, agency staff, vendors and contractors to exchange information and explain agency services, laws, rules, regulations, policies and procedures.

Assures effective coordination of operational and administrative functions in DTI.  

Establishes tracking and monitoring systems and conducts follow up to ensure effective resolution of matters.  

Obtains, organizes and drafts technical and administrative material necessary for public information or departmental use.  Collects and compiles data to prepare reports and provide supporting documentation.  

Analyzes routine operating practices and procedures and makes recommendations to ensure smooth and efficient office operation.  Maintains voicemail, email, calendars and scheduling for individuals, conference facilities, building operations and DTI management and staff.  Facilitates meetings, videoconferences, teleconferences and other aspects of operational effectiveness.  Performs telephone coverage and Front Desk Receptionist duties as required.

Maintains and controls data and/or filing systems to ensure effective, accurate and easily retrievable documentation of operations, program and project activities.

Job Requirements for DTI Administrative Specialist

Please attach a resume with your online application or use the resume tab in DEL to provide a detailed description of how your education, training and/or experience meets each job requirement including employer, experience/responsibilities and dates (month/year) of employment/training.

• Possession of a High School Diploma.
• Continued coursework or education in related administrative skills, practices and procedures.
• Possess a minimum of 3 years’ experience in office environment, business practice or related activity such as coordinating administrative operations/functions. 
• Specialize in standard computer software packages for document creation, data manipulation, forms creation and presentation skills.
• Experience in information collecting, compiling, analyzing and presenting information/data from multiple sources to assist administrative/managerial staff.

Criminal background check: A satisfactory fingerprint based criminal background check administered by the Delaware State Police is required as a Condition of Hire.

Applicants must be legally authorized to work in the United States.  DTI participates in E-Verify.  DTI does not provide employment-based sponsorship.

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com.

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.

Ongoing Application Review