DTI Systems Engineering Manager
This Position is Exempt from the State of Delaware Merit System
Recruitment #060518-MUAD59-110300
| Opening Date | 6/7/2018 12:00:00 AM |
|---|---|
| Closing Date | 6/21/2018 11:59:00 PM |
| Type of Recruitment | Exempt-Non Merit |
| Salary | $67,876.00 - $94,750.00 |
| Salary Plan | FR2 |
| Pay Grade |
FR2 |
| Employment Type |
Actual Vacancy |
| Employment Term |
Regular |
| Agency | Department of Technology & Information |
| Location(s) |
William Penn Building: (801 Silver Lake Blvd, Dover, DE, 19904) |
Summary Statement
The principal responsibility for the Systems Engineering Manager (SEM) is to ensure that the assigned Systems Engineering services (e.g. hardware, software and/or data services) are provided in a way that meets the needs of the customers (both DTI and other state agencies) and public in compliance with DTI policy and procedures.
The services will be primarily rendered through a team of analytical personnel, although the SEM is expected to be technically proficient in the disciplines supervised and provide a modest degree of direct technical support where required. Specific functions will include the following.
1. Staff supervision
- Identify and recommend optimal organizational alignments and staffing requirements
- Interview potential candidates and make hiring recommendations
- Orientation of new employees
- Prepare Performance Plans and Development & Training plans
- Direct day to day activities
- Develop staff through coaching, delegation, and stretch assignments
- Counsel employees on a continuous basis; perform periodic formal evaluations
- Identify and mentor a qualified SEM successor candidate
- As needed, prepare and carry out Remedial Action Plans for sub-performing employees
2. Leadership
- Demonstrate a positive attitude toward management, coworkers, and customers; be a true “team player” with a focus on excellence in service delivery
- Nurture creativity and energetic approaches to service delivery
- Set a positive example in all regards; exhibit integrity and honesty, and a passion for public service
- Establish Quality Processes such as Continuous Improvement, Do-It-Right-the-First-Time, and Plan-Do-Check-Improve cycle
- Ensure that the workgroup complies with Problem Management, Change Management, and Disaster Recovery procedures.
3. Project/Task/Resource management
- Ensure adequate support for mission-critical services, specifically avoiding “one-deep” support conditions
- Set project/task priorities for staff consistent with the overall priorities of DTI and customers
- Maintain sufficiently close contact with ongoing projects/tasks to maximize on-time and on-spec delivery; notify management in a timely manner of any projects/tasks that are out of compliance with plans
- Measure and manage staff resource utilization (man-hours); prepare projected resource plans and analyze vs. actual
4. Administrative – as needed, including various meetings and management reporting
The SEM will report to the SYSTEMS ENGINEERING TEAM DIRECTOR.
Job Requirements
JOB REQUIREMENTS for Systems Engineering Manager
Please attach a resume with your online application or use the resume tab in DEL to provide a detailed description of how your education, training and/or experience meets each job requirement including employer, experience/responsibilities and dates (month/year) of employment/training.
- Possession of a degree in an Information Technology discipline preferred or the equivalent of 10 years of relevant work experience.
- Possession of Information Technology certifications.
- Five years’ experience in managing a server operating system.
- Three years of project resource management experience.
- Five years’ experience managing a technology team.
Conditions of Hire
Criminal background check: A satisfactory fingerprint based criminal background check administered by the Delaware State Police is required as a Condition of Hire.
Applicants must be legally authorized to work in the United States. DTI participates in E-Verify. DTI does not provide employment-based sponsorship.
Benefits
Selection Process
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.
Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com.