Secretary 2

This position is located at 55 Elm Street in Hartford, CT; 40 hours per week, Monday through Friday.

The "Resume" tab on your Master Application must be completed with an uploaded or typed resume.       

Candidates invited to interview will be required to submit three business references.

In order to be considered for this job opening, you must be a current employee of the Office of the State Comptroller, who has permanent state status, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. 

Should you have questions pertaining to this recruitment, please contact Grace Soares at grace.soares@ct.gov, (860) 702-3322.

In a state agency this class is accountable for independently performing a full range of secretarial support functions requiring an understanding of organizational policies and procedures.

Responsible for answering/directing all calls for the Retirement Services Division Director.

Provide secretarial support for the State Employees Retirement Commission.

Arrange and coordinate meetings (including space and equipment) as required. 

Prepare and distribute packets for monthly meetings. 

Prepare correspondence to be scanned through the Customer Relationship Management System (CRM).

Inspect correspondence to ensure that the required data is listed on the document(s) in proper scanning order for the Scanning Unit. 

Maintain data base of accepted Domestic Relation Orders (DRO) by the Retirement Division for future processing. 

Sort and distribute mail for the RSD - Administrative Unit.

Possess the ability to understand relevant state and federal laws, statutes and regulations.

Compile mailings and requested forms for Retirement Services Division. 

Respond to concerns by reviewing employee/retiree records; understand office procedures.

Review and maintain procedure manuals for job specific duties. 

Collate data to compose complex letters regarding retirement to various individuals including but not limited to employees, retirees, ex-spouses/alternate payees, annuitants, and State Agency human resources personnel. 

Collate data from various internal forms and resources to compose various letters to employees, retirees, ex-spouses/alternate payees, and annuitants.

Proofread materials for content and edit using knowledge of punctuation, grammar and spelling. 

Maintain/order supplies and equipment, complete purchasing orders and request maintenance for equipment when required.

File letters and documents as needed. 

Utilize Microsoft Word, Excel or other automated equipment to type full range of correspondence and reports. 

Performs related duties as required.

Considerable knowledge of office systems and procedures; considerable knowledge of proper grammar, punctuation and spelling; knowledge of business communications; knowledge of department's/unit's policies and procedures; some knowledge of business math; interpersonal skills; ability to schedule and prioritize office workflow; ability to operate office equipment which includes personal computers other electronic equipment; ability to operate office suite software; ability to take notes (shorthand, speedwriting or other method acceptable to the supervisor).

Three (3) years' experience above the routine clerk level in office support or secretarial work.

One (1) year of the General Experience must have been as a Secretary 1 or its equivalent.

College training in the secretarial sciences may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.

• 2 years customer service experience

• Ability to read, understand and apply laws, contracts, and regulations

• Excellent oral and written communication skills / Superior Organizational Skills

• Ability to operate office equipment and utilize computer software (i.e. Microsoft Office)

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.