Introduction
The Department of Rehabilitation Services, Bureau of Disability Determination Services, is presently accepting applications for a Unit Supervisor position. In Disability Determination Services, the Unit Supervisor is responsible for the oversight of staff in the medical processing unit and the coordination of the consultative exam scheduling process. This includes prioritizing the daily workflow, reviewing work, and conducting performance evaluations. Other responsibilities include preparing reports and sharing workload information with the Professional Relations Officer and acting as a liaison to case processing units.
Questions about any phase of this recruitment should be directed to the hiring agency's human resources office: Sabrina Betts at sabrina.betts@ct.gov or (860) 424-4985.
Selection Plan
In order to be considered for this job opening, you must be a current employee of the Department of Rehabilitation Services, who has permanent state status, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.
PURPOSE OF JOB CLASS (NATURE OF WORK)
In a state agency this class is accountable for supervising clerical employees involved in general clerical activities.
EXAMPLES OF DUTIES
Determines priorities, assigns and reviews work; coordinates workflow; provides staff training and assistance; conducts performance evaluations; maintains office records; serves as liaison with other operating units, agencies, outside officials, etc.; handles counseling or disciplinary problems; develops work performance and procedural standards and guidelines; recommends staffing changes and assists in recruitment and selection of personnel; compiles data and prepares reports; develops and maintains filing systems, forms and office procedures; handles telephone and written inquiries for information and assistance; explains agency policy to staff and public; maintains inventory control; performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Considerable knowledge of office systems and procedures; interpersonal skills; oral and written communication skills; ability to schedule and prioritize workflow; considerable supervisory ability; ability to read, understand and apply a variety of materials; ability to perform arithmetic computations; ability to operate office equipment which includes personal computers or other electronic equipment; ability to operate office suite software.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Four (4) years of general clerical experience.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
Two (2) years of the General Experience must have involved a full range of general clerical duties as an Office Assistant, Interpreter Clerk or its equivalent.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
College training may be substituted for the General Experience on the basis of 15 semester hours equalling six (6) months to a maximum of two (2) years.
PREFERRED QUALIFICATIONS
• Knowledge of the consultative examination scheduling process;
• Supervisory ability;
• Interpersonal skills including the ability to collaborate with multiple components and the ability to diffuse difficult situations;
• Ability to manage workloads and set priorities.
SPECIAL REQUIREMENTS
Persons having responsibility for supervising or observing the behavior of inmates or custodial clients will be required to possess a high school diploma or General Educational Development (GED) certification by the time of permanent appointment.
Conclusion
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
