Developmental Services Case Manager (35 Hour)

The mission of the Department of Developmental Services (DDS) is to partner with the individuals we support and their families, to support lifelong planning and to join with others to create and promote meaningful opportunities for individuals to fully participate as valued members of their communities. This position will be located in DDS' South Region's Individual Family Support Division - Private Division in the New Haven Office. This a 35-hour per week position with a schedule of Monday - Friday - 8:30 a.m. to 4:00 p.m. Current DDS Case Managers should NOT apply.

NOTE: Although this is permanent position, candidates will be initially hired into temporary schedules and temporary work locations. Per a stipulated agreement, this employee hired into this temporary schedule and temporary location will be impacted and will be required to participate in a DDS statewide job fair at a date in the future yet to be determined. Said employee will be required to select from a statewide list of work assignment opportunities that consist of hours needed to be staffed as determined by management. Selection of permanent assignments will be done by seniority. Employee hired into this position will start at the temporary location with the temporary schedule, but may end up in a different location with a different schedule after selection at job fair. Future schedule will still be full-time Monday-Friday 1st shift.

Applicants must meet the Minimum Qualifications as listed on the job opening and must specify their qualifications on their application.

Please Note: You will be unable to make revisions once you submit your application for this posting to the JobAps system.

Incumbents in this class must be eligible for certification as a Qualified Intellectual Disabilities Professional as required by Federal regulations.

Incumbents in this class will be required to possess and retain a valid Motor Vehicle Operator's License. 

Incumbents in this class will be required to travel.

If selected for further consideration, State employees may be required to provide last 2 service ratings.

Should you have questions pertaining to this recruitment, please contact Joann Castaldo at DDS.SR.Recruiting@ct.gov or (203) 294-5072.

In the Department of Developmental Services and the Department of Social Services this class is accountable for independently performing a full range of tasks in providing case management services for persons with intellectual disability and their families to ensure the delivery of appropriate medical, educational/vocational, social, residential and other services and conformance with Federal Medicaid Waiver Reimbursement Program regulations and with Federal Intermediate Care Facilities (ICF/MR) regulations when specifically assigned.

Performs activities related to individual services plans for conformity with federal and/or agency standards; coordinates and monitors the delivery of waivered services to ensure the federal requirements for reimbursement are met and maintained and monitors completion of appropriate documentation; develops social service evaluations and service recommendations; oversees and supports continuity of care and waiver benefits; monitors development and ensures maintenance of individual files including required documentation; provides information and support to individuals and families in obtaining and maintaining social services benefits to ensure continued waiver eligibility; provides guidance and support to individual and/or family members in locating appropriate providers in the community; convenes, chairs and facilitates interdisciplinary/planning support team meetings to develop, review and/or modify individual service plans; coordinates integration of day program, residential, medical and other services provided to each individual and ensures service delivery; assists with identifying the need for evaluations, scheduling of evaluations and monitors completion; acts as liaison and provides technical assistance to service providers and monitors compliance with departmental and waiver policies and procedures; maintains regular contact and provides supportive guidance to assigned individuals and their families; gives information to individuals and/or call-in’s, guardians and families regarding their legal rights, departmental policies and procedures, services provided and encourages participation in service planning process; schedules program reviews and monitors implementation of specific program recommendations; ensures that legal and financial documents are completed in a timely manner; informs appropriate supervisor and regional administrative staff when services are not or cannot be provided; performs related duties as required.

May review individual service plans for conformity to Federal ICF/MR regulations; assists with responses to ICF surveys, inspections and IPR/UR as required; may coordinate the development and assist with the implementation of Plans of Correction; performs related duties as required.

Considerable knowledge of services available to persons with intellectual disability; knowledge of residential programs for persons with intellectual disability; knowledge of interdisciplinary approach to program planning; knowledge of intellectual disability, causes and treatment; considerable skill in facilitating positive group process; interpersonal skills; oral and written communication skills; considerable ability to understand and translate clinical findings and recommendations into program activities and develop realistic program objectives; ability to collect and analyze large amounts of information; ability to utilize computer software.

The General Experience is defined as one of the following:

1. A Bachelor’s degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) as set forth in federal regulations and interpretive guidelines and two (2) years of professional experience involving responsibility for developing, implementing and evaluating individualized programs for individuals with intellectual disabilities in the areas of behavior, education and rehabilitation.   OR
   
2. A Master’s degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) as set forth in federal regulations and interpretive guidelines and one (1) year of professional experience involving responsibility for developing, implementing and evaluating individualized programs for individuals with intellectual disabilities in the areas of behavior, education and rehabilitation.

• Considerable knowledge of services and community resources available to individuals with intellectual disabilities

• Considerable skills and experience in facilitating team meetings with individuals with intellectual disabilities

• Considerable knowledge of the concepts of Person Centered Planning

• Considerable knowledge of state and federal benefits

• Considerable knowledge of federal waiver requirements

• Considerable knowledge of targeted Case Management

• Knowledge of individual budgets

• Considerable knowledge of Abuse and Neglect Reporting, Notification and Follow-up to Immediate Protective Service Plans

• Knowledge of self determination and self-directed supports

• Knowledge of self advocacy

• Considerable ability to understand and translate clinical & programmatic findings into realistic and measurable objectives

• Ability to collect and analyze large amounts of information

• Ability to organize and prioritize a constantly changing workload

• Strong ability to problem solve and develop creative solutions

• Ability to work independently

• Considerable interpersonal skills

• Good oral and written communication skills

• Computer proficiency and ability to use complex data systems

1. Incumbents in this class may be required to possess fluency in a foreign language or sign language for designated positions.
   
2. Incumbents in this class must be eligible for certification as a Qualified Intellectual Disabilities Professional as required by Federal regulations.
   
3. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.
   
4. Incumbents in this class may be required to travel.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.