Information Technology Analyst 3 (35 Hour)

The Department of Administrative Services, BEST/Security Division is currently accepting applications for an Information Technology Analyst 3.  This position is full time, 35 hours per week, Monday through Friday and is located in Hartford.    The work hours will be 8:00 am - 4:00  pm.  

This position serves as the IT Analyst 3 in statewide investigations and forensics, risk assessment and compliance for all Executive Branch agencies working closely with IT Security Division leadership, various HR departments, agency leads, IT Staff/Management, FBI, DHS and the MS-ISAC. This will provide the investigative and forensic evidence agencies need for HR matters, hearings, etc. This position also serves a role in the CT Intelligence Center providing investigative and forensic support to the State Police and other partner agencies. This position serves as a lead for BEST to ensure federal and state regulatory compliance for HIPAA, FTI, SSA, PCI, and other standards are met. This person will work closely with state agencies, auditors, vendors and BEST staff to provide design and guidance to meet federal safeguard compliance and to secure the enterprise State of CT Network.  

Interested candidates are required to upload a cover letter and resume with their submission (NOTE: in order to upload documents, you must ensure that your Internet browser's 'pop-up' blocker is off.  Failure to do so may prevent you from being able to upload documentation into JobAps).  Questions about these required documents should be directed to Lorraine Vittner, at Lorraine.vittner@ct.gov, 860-622-2411.

At any point during the recruitment process, you may be required to provide the last two (2) years of service ratings and last year (1) of attendance records.

This is a competitive position, open to the public.

In a state agency Information Technology (IT) environment, this class is accountable for performing the most complex and technical support work and/or acting as a working supervisor of Information Technology Analysts engaged in information systems development or technical support.

All Functional Areas: Diagnoses host system problems and develops and coordinates resolutions; manages planning, analysis, design, selection, installation and implementation of new technologies; evaluates new technologies; tests and evaluates new hardware and/or software; makes recommendations for hardware and/or software purchases; determines interface and utility requirements and creates design specifications; acts as liaison to hardware and/or software vendors, system developers, programmers and management; develops and implements network and system security guidelines; makes recommendations for migration and upgrade directions; trains operators, systems developers and users on new procedures; conducts system performance analysis, tuning or storage management; conducts technical training programs for IT staff; acts as project coordinator overseeing other technical staff and support personnel; plans, coordinates and directs multiple projects of assigned staff; reviews work of assigned personnel; calculates project time and cost estimates; prepares necessary procedural specifications to meet design requirements; arranges necessary hardware and software availability; oversees hardware and software vendors; manages project budgets and schedules; reviews work of assigned Information Technology Analysts and serves as consultant and/or troubleshooter; reviews documentation work of assigned staff; communicates with business owners and management; facilitates meetings; assists in development of information technology policies, procedures and standards; participates in Request for Proposal (RFP) process; implements disaster recovery plans, assists in determining critical applications and personnel, or ensures offsite backups; defines data flow; performs related duties as required.

Working Supervisor Use: Plans unit workflow and determines priorities; schedules, assigns, oversees, and reviews work; establishes and maintains unit procedures; provides staff training and assistance; conducts or assists in conducting performance evaluations; acts as liaison with operating units, agencies, and outside officials regarding unit policies and procedures; make recommendations on policies or standards; prepare reports and correspondence; performs related duties as required.

Systems Programming: Performs the most complex duties related to application development; develops and implements system programming standards; configures and installs host-based application packages; maintains host operating systems; installs and upgrades host and/or Front End Processor (FEP) operating system software; performs other related duties as required.

Software Development: Configures and installs host-based application packages; analyzes upgrades for complex applications to determine functionality and necessary software customization; writes program specifications and systems specifications; designs forms, screens and reports; performs related duties as required.

Database Administration: Provides advanced level database support and troubleshooting; designs, installs, tunes and maintains integrity of major host-based database; leads integration efforts, transitioning applications to new technology; performs related duties as required.

Network Support: Designs and implements complex communications networks; diagnoses and resolves problems using network management systems and utilities; performs related duties as required.

IT Security: Develops, tests and maintains agency disaster recovery plans designed to restore IT system operability; develops process and procedures in support of IT Business Continuity Planning; conducts platform recoverability assessments and Business Impact Analysis (BIA) to determine and assess the impacts associated with disruptions to business functions; conduct risk analysis of IT environments by assessing administrative, technical and physical safeguards; performs IT investigations to include maintaining chain of custody procedures; performs forensics and documents detailed reports of findings; performs related duties as required.

Considerable knowledge of principles and techniques of systems analysis, design, development, and computer programming; considerable knowledge of principles of information systems; considerable knowledge of principles and theories of business and planning functions; considerable knowledge of programming languages; considerable knowledge of project management principles and techniques; considerable knowledge of principles, problems and techniques of data processing and data communication operations; considerable knowledge of data processing and data communications equipment and diagnostic tools; considerable knowledge of methods and procedures used to conduct detailed analysis and design of computer systems; considerable knowledge of principles of complex computer operating systems; knowledge of principles and techniques of business information systems re-engineering; knowledge of network protocols and architecture; knowledge of practices and issues of systems security and disaster recovery; knowledge of applications systems development principles and techniques; knowledge of principles and practices of data base management; considerable interpersonal skills; considerable oral and written communication skills; considerable problem solving skills; considerable technical problem solving skills; considerable analytical skills; considerable ability to prepare correspondence, manuals, reports and documentation; considerable ability to analyze and resolve operational and communications problems; considerable ability to analyze and debug complex software programs; considerable ability to identify, analyze and resolve complex business and technical problems; some supervisory ability.

Seven (7) years of experience in information technology (IT) operations, programming, systems/software development or another IT related field.

One (1) year of the General Experience must have been at the full professional working level with responsibility for performing a full range of complex technical support functions in one of the following areas:
1. Assisting in the design, implementation and management of a major communications network.
2. Providing technical and administrative support for a wide area network (WAN) or mini-computer system.
3. Assisting in the installation and maintenance of major sub-systems or installing and maintaining other host and/or network software.
4. Participating in the design and development of system applications.
5. Serving as a project coordinator responsible for coordinating the design, development, programming and implementation of moderately complex information systems projects.
NOTE: For state employees this is interpreted at the level of Information Technology Analyst 2.

1. College training in management information systems, computer science or information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling six (6) months of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in management information systems, computer science or electrical engineering may be substituted for one (1) additional year of the General Experience.

• 5 years of hands-on work experience in intrusion prevention, incident response, and information security.
• Work experience and knowledge of securing Linux, Windows, Cisco.
• Knowledge of information security best practices and the technical skills of network infrastructure.
• Work experience with multiple open source and commercial testing tools. A non-comprehensive list includes Nessus, App Detective, Burp Suite, and nmap
• Experience with Security assessment. 
• Work experience maintaining compliance and information security programs and procedures.
• Work experience and knowledge with Networking technologies, networking skills and other technologies, including (but not limited to) Cisco hardware and IOS, firewalls, IDS and IPSs, packet analysis, and high level network architecture fundamentals.
• Knowledge of security methodologies, solutions and best practices.
• Relevant certifications (examples include but not limited to GSEC: SANS GIAC Security Essentials, CISSP, CCNA….).

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.