State of Connecticut Executive Branch

Quality Assurance Coordinator (4403AR)

$34.93-$45.20 Hourly / $2,794.10-$3,615.87 BiWeekly /
$72,926.00-$94,374.00 Yearly

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Public Health this class is accountable for independently performing a full range of tasks in coordinating quality assurance functions to ensure quality of data and health records in the Vital Records and Tumor Registry sections and on-site at hospitals and town halls.

SUPERVISION RECEIVED

Works under the general supervision of the Registrar of Tumor Records, the Registrar of Vital Records or other official of higher grade.

SUPERVISION EXERCISED

May lead/supervise clerical staff assigned to a quality assurance function; oversees the quality and timeliness of data submitted from municipal officials and health related organizations and quality and timeliness of data preparation by assigned staff.

EXAMPLES OF DUTIES

  • Oversees quality assurance function for a records program and input of automated health care and quality of records data submitted both from hospitals and in-house data entry; 
  • Provides onsite consultation and problem solving techniques to staff of health related facilities; 
  • Establishes and monitors programs for quality control of accuracy, completeness and timeliness of various documents; 
  • Functions as liaison between department, municipal officials and others; 
  • Develops quality assurance programs for field locations and in-house activities; 
  • Develops and monitors objective measurable standards of work quality and productivity; 
  • Provides training and technical assistance to staff in coding, data entry of records into system and timely completion of federally mandated contract deliverables; 
  • Responds to confidentiality issues for records as mandated by Connecticut General Statutes and federal and departmental regulations; 
  • Attends meetings and participates on committees as directed; 
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Considerable knowledge of
    • data collection, processing and data retrieval procedures; 
    • quality assurance procedures (i.e., evaluating quality of work, establishing and implementing measurable standards of production for specific tasks); 
  • Knowledge of medical terminology and procedural methodology applied to records management and records research; 
  • Considerable
    • interpersonal skills; 
    • oral and written communication skills; 
  • Ability to
    • work with professional staff on consultative and collaborative basis; 
    • utilize computer software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Five (5) years of experience in health vital records or tumor registry records and database maintenance or in a related health data area.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been in a supervisory capacity.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training in a health related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.
  • Accreditation in Medical Records as a Registered Records Administrator (RRA) or Accredited Records Technician (ART) may be substituted for two (2) years of the General Experience.
  • A Master's degree in a health related field may be substituted for one (1) additional year of the General Experience.

SPECIAL REQUIREMENTS

  • Incumbents in this class will be required to travel.
  • Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.

JOB CLASS DESIGNATION

Classified/Competitive

OCCUPATIONAL GROUP

(34)-Statistics/Research/Planning

BARGAINING UNIT

(16)-ADMIN & RESID (P-5)

EEO

(3)-Technician

SALARY INFORMATION

AR 22

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

CANCELLATION CLAUSE

This replaces the existing specification for the class of Quality Assurance Coordinator in Salary Group AR 22 approved effective February 15, 2012. (Reviewed for content and revised to modernize format and add Acknowledgement section) Final No. 23-293

EFFECTIVE DATE

11/9/2023
CLASS: 4403AR; EST: 6/2/1989; REV: 11/13/2023;