State of Connecticut Executive Branch

In the Department of Mental Health and Addiction Services this class is accountable for performing a full range of monitoring, inspection, evaluation and consultative services to mental health and substance abuse community services, facilities and programs.

Works under the general supervision of a Mental Health Services Clinical Manager 2 (Team Leader) or other employee of higher grade.

May supervise clerical staff and provide consultation and supervision to other department staff.

• Conducts on-site monitoring and evaluation of behavioral health facilities and programs; 
• Interviews staff and clients; 
• Reviews program operations and records; 
• Evaluates kinds and quality of services provided to ensure programs meet or exceed state and federal guidelines; 
• Provides consultation and technical and/or clinical advice to programs and/or facilities needing professional assistance in clinical, programmatic, administrative and operational areas; 
• Inspects and monitors behavioral health facilities, services and programs; 
• Monitors performance of programs by reviewing reports of inspections and evaluations; 
• Serves as liaison to public and professionals working in related programs and services; 
• Prepares reports and makes recommendations; 
• Serves on task forces and/or committees; 
• May investigate complaints relative to client care and medical and nursing practices; 
• Performs related duties as required.

• Considerable knowledge of
  • causes, diagnosis, prognosis and treatment modalities associated with mental health, alcohol and drug addiction; 
  • trends of care and organization of services related to behavioral health and addiction programs and services; 
  • problems, procedures and processes of residential and community-oriented health care programs and prevention-oriented programs; 
  • medical, nursing and allied health care needed by clients in substance abuse and mental health programs; 
  • laws, regulations and guidelines pertaining to mental health and substance abuse programs; 
• Skills
  • interpersonal skills; 
  • oral and written communication skills; 
• Ability to
  • negotiate with staff at all levels; 
  • conduct independent research; 
  • analyze and interpret complex data and information relative to behavioral health care.

Seven (7) years of professional experience in mental health or substance abuse treatment programs, providing direct care and treatment to clients OR providing monitoring, inspection and consultative services to program and/or facility staff.

• College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor’s degree.
• A Master’s degree in nursing, social or behavioral science, public or human service administration or a related field may be substituted for one (1) additional year of the General Experience.
• Graduation from a psychiatric or substance abuse certification program may be substituted for one (1) additional year of the General Experience.

• Incumbents in this class may be required to possess a current license as a registered nurse in Connecticut should that discipline be necessary to perform the job in the agency’s judgment.
• Incumbents in this class may be required to be certified in a substance abuse field.
• Incumbents in this class may be required to be bilingual.
• Incumbents in this class may be required to travel.