State of Connecticut Executive Branch

In the Office of the State Comptroller this class is accountable for providing technical assistance by responding to a wide variety of highly complex inquiries for all divisions and independently performing a full range of tasks in the examination and preparation of pension computations.

Works under the general supervision of an employee of higher grade.

• Responds to inquiries in a variety of ways such as, but not limited to, telephone, electronic communication, written communication, and in-person regarding retiree payroll functions; 
• Researches and resolves retiree benefit enrollment issues; 
• Examines incoming materials for accuracy to ensure completeness and compliance with State of Connecticut statutes and regulations; 
• Prepares and sends correspondence regarding retiree benefits;  
• Examines retirement applications and supplementary documentation for accuracy and completeness, benefit computations, adjustments and settlements for compliance with statutory and regulatory requirements; 
• Applies auditing principles, complex formulas and statistical and/or actuarial tables when preparing pension estimates in response to requests by pending retirees and for inclusion in retirement system; 
• Audits computer generated benefit computations to verify individual data and totals; 
• Manually calculates benefit computations in cases of part time service, outside service, disability leave or early retirement; 
• Completes code sheets for information to be entered into computerized retirement system; 
• Audits computer generated statistical reports for accuracy against original records; 
• Computes settlements paid to beneficiaries of deceased retirees; 
• Computes retroactive payments and adjustments due to changes in legislation and/or court decisions; 
• Responds verbally and in writing to employee and agency inquiries regarding retirement data; 
• May reconstruct individual retiree employment and salary history in order to detect and adjust for errors in payment; 
• Performs related duties as required.

• Knowledge of
  • financial record keeping principles, practices and procedures; 
  • payroll principles, practices and procedures; 
• Considerable
  • skill in performing arithmetical computations; 
  • interpersonal skills; 
  • oral and written communication skills; 
• Ability to
  • analyze financial and service data of retirement accounts; 
  • utilize statistical and actuarial tables in computing retirement benefits; 
  • read, understand and apply laws, contracts and regulations; 
  • operate office equipment including personal computers or other electronic equipment.

Four (4) years of experience in highly complex clerical work involving bookkeeping, accounts payable, accounts examining, finance or retirement services.

NOTE: For state employees this experience is interpreted at the level of an Office Assistant.

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.

(6)-Administrative Support