State of Connecticut Executive Branch

In the Department of Consumer Protection this class is accountable for independently performing a full range of tasks in conducting inspections to assess compliance with relevant state and federal laws and regulations.

Works under the general supervision of a Consumer Protection Supervisor or other employee of higher grade.

• Inspects retailers, wholesalers and manufacturers of toys and other consumer products, renovators, supply dealers, second hand dealers and retailers of bedding and upholstered articles to ensure compliance with state and federal laws and regulations;
• Secures samples for analysis and testing;
• Embargoes or removes harmful products;
• Monitors recalls;
• Investigates complaints;
• Prepares affidavits;
• Researches and compiles data;
• Answers public inquiries;
• Reviews new applications for licensing;
• Testifies at hearings and in court;
• Gathers information and prepares statistical reports;
• May assist in training of new inspectors;
• May speak before the public as assigned;
• May assist in performing inspections in other regulated areas in emergency situations;
• Performs related duties as required.

• Knowledge of
  • marketing and distribution methods;
  • technical and professional resources for product safety;
  • relevant state and federal laws, statutes and regulations;
  • inspection and investigation methods and techniques;
• Skills
  • arithmetical calculation skills;
  • interpersonal skills;
  • oral and written communication skills;
• Ability to
  • research product composition;
  • utilize computer software.

Five (5) years of experience in monitoring compliance with consumer product standards OR quality assurance inspection OR conducting consumer product research.

• College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
• A Master's degree in a closely related field may be substituted for one (1) additional year of the General Experience.
• Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience.

• Incumbents in this class may be required to travel.
• Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.

Incumbents in this class may be required to lift heavy objects such as cases of food, bags of flour or cartons of manufactured goods, exposed to moderately disagreeable conditions and required to work in tiring positions.

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.