County of Alameda

DESCRIPTION

Under general supervision, provides school-based and school-linked behavioral health services; convenes cross-sector initiatives that strengthen and expand supports for youth and families in schools and in the community; provides technical assistance, training, and coaching to strengthen collaboration skills and the use of evidence-based practices; provides lead direction and clinical field supervision to interns and performs a wide array of capacity building responsibilities; and performs related work as required.
Senior Clinical Case Managers, CHSC are placed at the administrative level of school districts, or as the lead behavioral health coordinator at school-based or school-linked sites serving children, youth and families. Senior Clinical Case Managers, CHSC use their professional training, depth of knowledge, and experience to work with all members of the school community to strengthen partnerships and collaboration in service of youth and family health, well-being and academic success.

DISTINGUISHING FEATURES

Senior Clinical Case Managers, CHSC are located in the Health Care Services Agency, Center for Healthy Schools and Communities and report to a Behavioral Health Care Services Manager, CHSC, or a Healthy School Health Services Administrator, CHSC; only licensed staff will provide clinical supervision. Senior Clinical Case Managers, CHSC spend the majority of their time at the school district, schools, or school-linked community youth sites where they are assigned as the lead behavioral health coordinator. Working in close collaboration with the leadership, support staff, and service providers that help to expand services to school sites in these locations, Senior Clinical Case Managers, CHSC divide their time between capacity building activities and direct services to meet critical needs. As part of their capacity building activities, Senior Clinical Case Managers, CHSC provide lead direction to and assist in the management of the CHSC internship program.

The Senior Clinical Case Manager, CHSC is an advanced journey-level classification that requires licensure and is distinguished from the Clinical Case Manager, CHSC by its assumed responsibility for serving in a lead capacity which involves providing lead direction and clinical field supervision to interns, as well as intern recruitment, placement, training, and a wide array of capacity building responsibilities. In contrast, the Clinical Case Manager, CHSC classification does not serve in a lead capacity although as part of their responsibilities they may convene and coordinate the work of interns. The Senior Clinical Case Manager, CHSC is further distinguished from the Supervising Clinical Case Manager, CHSC which assumes full responsibility for the overall management of the CHSC internship program including formal supervisory responsibilities and oversight of those engaged in the clinical field supervision of interns, as well as intern recruitment, placement, quality assurance, chart audits and training. In contrast with the Supervising Clinical Case Manager, CHSC class, the Senior Clinical Case Manager, CHSC does not have formal supervisory responsibility.

EXAMPLES OF DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Assesses the social-emotional service needs and infrastructure of a school district, set of schools, or school-linked community youth site and develops, implements, and periodically evaluates a capacity building, resource and service plan.

2. As the lead behavioral health clinician at their assigned sites, coordinates existing behavioral health services and resources, and works with external providers to expand, enhance and improve services.

3. Serves as an internship field supervisor by providing supervision as required by the placement educational institution as well as actively participating in intern recruitment, placement, training, and completion of all paperwork required by educational institutions.

4. Develop capacity building materials for CHSC partners related to school-based behavioral health and deliver technical assistance including training, consultation and coaching to these partners.

5. Develops, improves, and supports creation of service referral and coordination systems, and collaborates with nearby agencies and schools serving the same population of students.

6. Provides behavioral health consultation to district, school or school-linked community youth site staff to strengthen positive connections between students and adults; and enhances school or school-linked community youth site staff knowledge and implementation of effective behavioral supports and interventions, positive climate strategies, Restorative Justice practices, cultural responsiveness, youth development, and family engagement.

7. Conducts educational presentations for a wide-range of audiences including district administrators, teachers, school staff, school-linked community youth site staff, parents, students, and community partners.

8. Participates in district, school-wide, or YF Center efforts to create a positive climate, prevent conflicts and violence, and enhance the community setting for all of its members.

9. Develops or coordinates leadership and other opportunities for children/youth that allow them to participate meaningfully in their school or school-linked community youth site community; may facilitate or coordinate youth-led groups and activities designed to strengthen individual and collective awareness, development, identity, pride, and self-esteem.

10. Provides workshops, parenting groups, and mental health and other appropriate consultation to parents/caregivers; links parents/caregivers with needed resources in the school and community; supports school, school district, and YF Center efforts to engage and support families in meaningful and positive ways.

11. Coordinates and/or provides clinical case management, group and individual counseling to students; and actively engages families making home visits when appropriate; provides crisis assessment and intervention; develops treatment plans and implements interventions; coordinates referrals to relevant county and community agencies and service providers; and provides follow-up support to students and families.

12. Coordinates and/or provides assessment of possible eligibility for Medi-Cal or other health insurance enrollment for students and families, and makes internal (school) and external (community, city, county) referrals.

13. Acts as an advocate/liaison between high-risk students, families and legal guardians, and various community program services.

14. Recognizes a behavioral health crisis following a critical incident (such as death of a student or faculty) and consults with school/district leadership to organize a response. Supports the implementation of crisis intervention and management, including triage, psychological first aid, and follow-up with students, parents, and school staff.

15. Develops strong, collaborative and culturally sensitive multi-disciplinary teams at the school district, school, or YF Center where assigned; and leads and participates as a member of a variety of teams including a school site team, the Our Kid Our Families team and CHSC staff team.

16. Effectively represents the work of the CHSC including remaining well-informed of CHSC initiatives, positively representing CHSC and its mission in regional meetings, trainings, and other activities involving CHSC partners and the public, and attending meetings or other events designed to strengthen partnerships that will benefit the school(s) or YF Center to which they are assigned.

17. Actively participates in program evaluation by reporting all requested qualitative and quantitative data in a thorough, accurate and timely manner.

18. Prepares reports, case summaries and correspondence as required; maintains clinical charts and work records consistent with program evaluation requirements, including entering required data into the evaluation database; and completes and submits the Medi-Cal Administrative Activities (MAA) forms.

19. May be assigned to participate as a member of a County or District Emergency Response Team.

20. May be required to do third-party insurance billing as program needs necessitate.

21. Follows all legal mandates for reporting suspicion of physical and sexual abuse, danger to self or others, and other legally required exceptions to confidentiality.

22. May require travel to different sites for work and meetings.

MINIMUM QUALIFICATIONS

Education:

Possession of a Master's degree from an accredited school in social work, marriage and family therapy, psychology, counseling.

And Either

Experience:

The equivalent of six-months of full-time satisfactory experience in the Clinical Case Manager, CHSC classification in the Alameda County classified service. (Non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts.)

Or

Experience:

The equivalent of three (3) years full-time post graduate case management and/or counseling experience with youth (5-24 years of age) and families in a school or school-linked community setting that serves children, youth, and families and address educational outcomes.

And

License:

Possession of a Marriage and Family Therapy, Clinical Social Work or Clinical Psychology license from the applicable licensing authority: California Board of Behavioral Sciences or California Board of Psychology is required. Must meet the state licensing authority criteria to clinically supervise interns.

Or

Certification:

Certification of Pupil Personnel Services Credential (PPSC) combined with two additional year of postgraduate counseling or case-management experience working in a school, school district, or community setting that serves children, youth, and families and are linked to educational outcomes setting.

And

License:

Possession of a valid California Driver’s license is required.

In compliance with the Department of Health Care Services (DHCS) and the Federal Cures Act, Employees in this classification who are required to render direct specialty mental health services in the course of their assignment must successfully be enrolled in Provider Application and Validation for Enrollment (PAVE) web portal prior to commencing employment.

NOTE: The Civil Service Commission may modify the Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Developmental, academic, social/ emotional and mental health needs of school-age children and youth (5-24 years of age).
• Principles and practices of behavioral health supports in the unique settings of schools and YF Centers.
• Principles and practices of clinical supervision.
• The K-12 educational system, organization, general education principles, special education, and effective practices in linking students with internal and external support resources.
• Theory and principles of mental health consultation, multidisciplinary teams, group and individual therapy/counseling, family support, trauma-informed practice, cultural responsiveness, and positive school/community environments.
• Social justice and systems change theory; and personal and collective healing and transformation.
• Youth culture and needs; and principles of Positive Youth Development.
• Socio-cultural factors impacting children, their families, and the community.
• Culturally competent, bio-psychosocial assessments of children/youth, their families, and their social and school environments.
• Screening, intake, and assessment procedures.
• Basic methods of clinical intervention such as counseling, crisis intervention, casework, group work, advocacy, consultation, case management, family therapy, and strength/asset-based approaches.
• Conflict resolution, violence prevention, and substance abuse treatment and prevention.
• Principles and practices to facilitate linkages to community agencies and community resources and their role in prevention and treatment of at-risk children and youth.
• Applicable federal, state and local laws, rules and regulations.
• Legal and ethical guidelines governing requirements for reporting sexual and physical abuse and other exceptions to rules of confidentiality.
• Basic health insurance systems and operations related to the enrollment process.
• Computer applications related to the work.

Ability to:

• Develop cross-systems partnerships between educators, health providers, and youth and family centers that wok together toward the common goal of strengthening services and the service system for children, youth and their families.
• Develop positive, supportive professional relationships with a variety of individuals and groups that are part of a district, school, or YF Center community such as school district administrators, principals, teachers, staff, students, families, and service providers.
• Work collaboratively with multi-disciplinary teams, community resources and organizations and manage conflict between organizations in positive, productive ways.
• Serve as an effective field supervisor for interns, including providing clinical supervision of interns, supporting intern recruitment, placement, and training, and completing all paperwork required by educational institutions.
• Serve as an effective resource at the assigned sites, while also publicly representing the core mission, strategic directions, and initiatives of the CHSC.
• Relate positively and meaningfully with children and youth in ways that value and validate their experience in the world, hopes and dreams.
• Use culturally relevant outreach strategies for developing positive relationships with parents and families, engaging them in services that support their children, and providing family support as needed.
• Learn and use holistic healing modalities.
• Determine mandated parental consent requirements for the treatment of minors.
• Understand confidentiality in school settings and establish and maintain confidentiality as appropriate and mandated.
• Work in diverse community settings with families from diverse cultural, ethnic, linguistic and economic backgrounds.
• Manage multiple and changing priorities.
• Effectively lead multi-disciplinary teams; and provide clinical field supervision.
• Interpret, explain and apply relevant regulations, policies and procedures.
• Communicate effectively, orally and in writing.
• Prepare clear, accurate and effective reports, correspondence and other written materials.
• Establish and maintain effective working relationships with those contacted in the course of work including all school or YF Center community members and CHSC staff and management. 
• Work with various at-risk populations such as youth not attending school, youth in out-of-home placement, homeless youth, delinquent youth, and youth abusing alcohol or other drugs.
• Understand the critical aspects of conducting home visitations, such as home assessment, triage, and strategies for personal safety, and cultural competence with special consideration for disability, race, and poverty.

CLASS SPEC HISTORY

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees) 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Catastrophic Sick Leave
• Group Auto/Home Insurance
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.