County of Alameda

DESCRIPTION

Under direction, to plan and conduct operational, financial and systems studies and analysis; to recommend and assist with the implementation of policy, procedure and system modifications; to assist with the general administrative support of the Administrative Services Division, Zone 7; and to do related work as required.

DISTINGUISHING FEATURES

This is a single position class which independently performs sophisticated research and a variety of operational, financial and systems analysis activities designed to maximize resource utilization and operational effectiveness in the Administrative Services Division of Zone 7. This position reports to the Division Manager of Administrative Services.

EXAMPLES OF DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Conduct Agency-wide procedural, financial and systems studies, analyze data and prepare recommendations for executive management consideration.

2. Develop project requirements and prepare requests for proposal for consultant services.

3. Plan studies and research methodology, identify data sources and design survey methods, compile data, conduct research and propose findings.

4. Participate on committees and focus groups studying Agency policies and procedures for recommendation to executive management for Agency adoption.

5. Provide technical assistance to network and personal computer users regarding hardware and software problems and serve as primary contact on troubleshooting and administering assigned systems.

6. Research, analyze and evaluate new hardware and software products for use by Zone 7 and remain current on new trends and innovations relating to use of personal and network computers.

7. Coordinate informational technology applications throughout Zone 7.

8. Assist with installation, upgrades and configuring personal network computer systems and related peripherals and provides training as needed.

MINIMUM QUALIFICATIONS

Education:

Equivalent to graduation from a four-year accredited college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, or a field related to the work.

(Additional professional or paraprofessional administrative services experience may be substituted for the education on a year-for-year basis.)

AND

Experience:

Equivalent to three years of full-time professional level experience in independently providing complex administrative, management or information systems services, including planning, organizing and conducting high level administrative organizational or related studies.

Licenses:

Possession of a valid California driver’s license.


NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Principles and techniques of operational, financial and information systems research and analysis.
• Principles of public administration.
• Practices and techniques of administrative and statistical analysis and report preparation
• Computer applications, hardware, and software evaluation, installation and troubleshooting.
• Budgetary and financial cost/expense monitoring and analysis.
• Office administrative practices and procedures, including records management and the operation of standard office equipment.
• Computer networking.

Ability to:

• Plan, design and conduct sophisticated operational, management and related studies and analyses.
• Research, compile and summarize varied information, evaluate alternatives and reach sound conclusions.
• Prepare clear and accurate reports, correspondence, procedures, policies and other written materials.
• Organize and prioritize work and meet critical deadlines.
• Exercise sound independent judgment within established policies and guidelines.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Analyze and problem solve.
• Communicate effectively, both orally and in writing.

CLASS SPEC HISTORY

AM:jjc

Jobspecs/Newspecs:

4907

CSC Date:  7/19/00

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Group Auto/Home Insurance
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.