County of Alameda

DESCRIPTION

DEFINITION:

Under direction, to assist in the development of personal computer and network implementation standards at ACERA.

DISTINGUISHING FEATURES:

This position is responsible for providing personal computer and network systems solutions, and database administration for an environment with multiple databases. The Personal Computer and Network Systems Analyst, ACERA may supervise other journey-level or technical staff. This class is distinguished from the lower level class of Personal Computer and Network Systems Specialist, ACERA in that the latter performs journey-level, day-to-day professional and technical system administration duties for a limited number of specified computer systems. It is further distinguished from the higher level class of Project and Information Services Manager, ACERA in that the latter administers the Project and Information Services Department, directing all Division personnel and functions.

EXAMPLES OF DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Performs routine and complex maintenance and support for ACERA’s information systems network; acts as Department technical expert on PC/network systems, LAN, data processing and multiple databases, providing user and departmental assistance as necessary; troubleshoots malfunctions.

2. Creates and maintains systems’ manuals; develops and maintains procedure manuals.

3. Monitors network security and resolves discrepancies as they arrive; establishes standards for the administration and maintenance of all ACERA users’ rights; maintains physical and intellectual security.

4. Analyzes requests for new information systems or existing system modifications; implements plans to develop and install new or modified systems to maintain maximum efficiency.

5. Researches hardware and software vendors for updated technical standards; facilitates procurement of equipment within Project and Information Services.

6. Implements PC and network projects in conjunction with management objectives.

7. Participates in committee meetings; takes responsibility for committee assignments.

8. Trains department personnel in use of computer software and hardware.

9. Supervises and trains subordinate Project and Information Services staff.

MINIMUM QUALIFICATIONS

Either I

Experience:

The equivalent of one year full-time experience in the classification of Personal Computer and Network Systems Specialist, ACERA or an equivalent or higher information systems classification in the Alameda County service,

Or II

Experience:

The equivalent of three years of full-time experience which included PC/LAN, network design, planning and implementation, and problem resolution. One year of experience must have included finance and accounting software packages and/or pension administration systems, and Help Desk experience.

Microsoft Certified Systems Engineer (MCSE) highly desirable, as is experience with MS-SQL 7.0.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Advanced computer technology.
• Concepts of network architecture.
• Local area network administration.
• Database administration standards.
• Basic principles of pension administration systems.
• Current trends in data processing technology equipment, applications and system software.

Skills and Abilities:

• Strong problem solving.
• Strong analytical skills.
• Sound judgment and decision making skills.
• Maintain effective working relationships with subordinate staff, managers, contracted personnel and vendors, and industry peers.
• Effective communication skills.

CLASS SPEC HISTORY

JC:pf 9/26/00
Csc date: 12/20/00
Newspecs: 1366.doc

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Group Auto/Home Insurance
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.