County of Alameda

DESCRIPTION

Under close supervision, to perform operational and policy research assignments; to assist various departmental administrative personnel by relieving them of administrative detail, to act as liaison with administrative personnel; and to do related work as required.

DISTINGUISHING FEATURES

Under close supervision, positions in this class normally perform basic research and a variety of operational and policy analysis activities designed to maximize resource utilization and operational effectiveness in the organizational unit to which assigned. Incumbents typically work as a junior member of a team or are assigned independent studies of a well-defined and limited nature. Incumbents of positions in the next higher class of Management Analyst are expected to handle continuing assignments with limited supervision.

Management Analyst Assistants are expected to learn the duties of the appropriate higher-level class and are eligible for promotion to the Management Analyst classification upon completion of the training period, which will last no more than one year. This class is distinguished from the Administrative Specialist and Administrative Services Officer classes in that the focus of the Management Analyst Assistant class is on operational and policy research, rather than the provision of ongoing administrative services.

EXAMPLES OF DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Plans, organizes and participates in analytical studies of, and workgroups concerning, operational and policy matters; follows research methodology developed by senior staff; assists in identification of data sources and design of survey instruments; follows timeframes for study completion.

2. Assists in assembling of required data; assists in questionnaire design; participates in Internet and literature research and review, surveys other organizations; and documents findings.

3. Assists in the collection and analysis of information; utilizes computer-based and statistical techniques where appropriate.

4. Prepares narrative and/or statistical reports; enters information into and accesses multiple databases to prepare such materials.

5. Interviews and consults with departmental officials, employees and others to give and secure necessary information.

6. Maintains accurate records and files related to work performed.

7. Operates a variety of standard office equipment including a personal computer, office fax machine, and copier; may drive a County or personal vehicle to attend meetings.

8. Develops, modifies and/or maintains up-to-date departmental policies and related forms, notices, manuals, and logs; may, at times, coordinate with subject matter experts when developing and revising material.

9. Conducts best practice related studies on specific subject matters or programs.

10. Responds both verbally and in writing to management inquiries and staff requests for information.

MINIMUM QUALIFICATIONS

Education:

Possession of a bachelor’s degree from an accredited four-year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, or a field related to the work.


NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Principles and practices of operational, policy and programmatic research and analysis.
• Principles of public administration.
• Practices and techniques of administrative and statistical analysis and report preparation.
• Computer applications and hardware and software related to the work.
• Office administrative practices and procedures, including records management and the operation of standard office equipment.

CLASS SPEC HISTORY

DB:pf
2/28/01
Newspec: 0234.doc
Csc date: 3/28/01
IC:jf Revision 6/6/2017
CSC Date: 6/21/2017

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Group Auto/Home Insurance
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.